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Alumni Welcome Center Concierge

By Cierra Seid
Posted on 26 April 2018 | 4:57 pm — 

Job Description

Department:  Office of Alumni Affairs

Position:  Alumni Center Concierge  

Location:  Towell Library in Cistern Yard

Supervisor:  Assistant Director, Alumni Research

Term/Schedule:  Part-time position. Shifts available: Mornings 8:30-12:00 and Afternoons 12:00- 4:00

Salary:  $11 per hour

Benefits:  N/A

 

Qualifications:  Qualified candidates must

  • Be a student at the College of Charleston and enrolled for the Fall 2018 semester.
  • Possess a cheerful, outgoing, patient, and helpful attitude.
  • Love the College and its history and traditions.
  • Be willing to learn general information about the College, alumni events, benefits, and traditions.
  • Be able to type 35 words per minute accurately and be familiar with Microsoft Excel and Word.

Responsibilities:

  • Greet guests warmly and assist with guest registration.
  • Look up guests’ records to verify contact information, employment information, relationships, and interests. Collect corrections and additions for our records.
  • Offer guests refreshments, access to restrooms, and provide an overview of the Center’s amenities.
  • Promote Alumni Association events (on campus and with chapter as appropriate), tours, benefits, and gifts.
  • Provide directions around campus and the local downtown area, as well as recommendations for alumni-owned restaurants and businesses.
  • Answer general questions and/or refer guests to other staff and offices as needed.
  • Announce visitors to the appropriate Alumni Affairs staff member as necessary.
  • Assist with sales and inventory in the alumni gift shop.
  • Answer the main phone line, accept and distribute department deliveries and mail, and perform other general front desk administrative tasks.
  • Other duties as assigned.

 

To apply, log on to CofC Handshake and search the position title. 

 

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