Category: Service Interruption

SERVICE: Telephone Equipment Maintenance

IMPACT: Silcox Center, TD Arena, and 133 Calhoun Street (Physical Plant) will experience a brief interruption in telephone service. DATE: Tuesday, January 31st TIME: 12:00 PM   OVERVIEW: There will be a brief interruption in telephone service on Tuesday, January 31st, at 12:00 PM, lasting approximately 20 minutes to repair telephone equipment. This outage will…Continue Reading SERVICE: Telephone Equipment Maintenance

External Internet Service Disruption

The College of Charleston’s external internet access is experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconveinecience and thank you for your cooperation during this time. If you should have any questions, please contact the IT Helpdesk at 843-953-3375 or helpdesk@cofc.edu….Continue Reading External Internet Service Disruption

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, March 8, 2015 TIME: 9:00 AM until 4:00 PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance…Continue Reading Routine Application Maintenance

DegreeWorks Service Disruption

The College of Charleston’s DegreeWorks is experiencing an unscheduled intermittent disruption in service. Information Technology is aware of the situation and at this point in time the service has been restored; however, users may still experience intermittent issues. We apologize for any inconvenience and thank you for your cooperation during this time. If you should…Continue Reading DegreeWorks Service Disruption

MyCharleston Service Disruption

Update 8/11/14 at 1:12PM: The College of Charleston’s MyCharleston has been restored and is operating normally. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu. 8/11/14 at 12:15PM: The College of Charleston’s MyCharleston is experiencing an unscheduled disruption in service.  Information Technology is aware of the situation. In order to restore…Continue Reading MyCharleston Service Disruption

Alcohol EDU and Haven EDU Service Disruption

The College of Charleston’s Alcohol EDU (alcohol abuse prevention) and Haven EDU (sexual assault prevention) online training classes for incoming freshmen are experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience and thank you for your cooperation during this time. If…Continue Reading Alcohol EDU and Haven EDU Service Disruption

Internet and Network Connectivity Maintenance

SERVICE: Internet and Network Connectivity Maintenance IMPACT: Wired network connectivity in the Addlestone Library and 57 Coming Street will be unavailable during this maintenance window. DATE: Friday, August 1st, 2014 TIME: 6:30pm – 11:30pm OVERVIEW: On Friday, August 1st, at 6:30 PM through 11:30 PM, Network Engineering will upgrade equipment that connects the Addlestone Library…Continue Reading Internet and Network Connectivity Maintenance

Internet and Network Connectivity Maintenance

SERVICE: Internet and network connectivity upgrade IMPACT: Wired network connectivity in the Jeremy Warren Vann Teacher Education Center (86 Wentworth Street), School of Education, Health and Human Performance and Wentworth garage will be unavailable during this maintenance window. DATE: Wednesday, July 30th, 2014 TIME: 7:00pm – 11:30pm OVERVIEW: On Wednesday, July 30th, at 7:00pm through 11:30pm,…Continue Reading Internet and Network Connectivity Maintenance

Network Connectivity Maintenance

SERVICE: Network Connectivity Maintenance IMPACT: Wired and wireless network connectivity at Dixie Plantation, Patriot’s Point, Grice Marine Lab, the Marine Resource Library and the North Campus will be unavailable during this maintenance window. DATE: Thursday, July 24, 2014 TIME: 7:00PM ­to 8:30PM OVERVIEW: On Thursday, July 24, at 7:00 PM through 8:30 PM, Network Engineering will…Continue Reading Network Connectivity Maintenance

Self Service Banner Update

Access to Banner Self Service has been restored. To repair the problem that caused the initial service disruption, IT will restart one of our systems at noon today.  This restart may cause a brief disruption of service to the following applications: Cognos DegreeWorks eProcurement We apologize for any inconvenience and thank you for your cooperation…Continue Reading Self Service Banner Update