Category: MyCharleston

Information Technology Hurricane Preparedness Guide

As we all keep an eye on Hurricane Florence, now is the time to prepare. – Update your CougarAlert emergency contact information in MyCharleston. – Update your Emergency Evacuation Plan information in MyCharleston. – Back up College-related files to OneDrive (faculty/staff) and Google Drive (students). – Protect your computer equipment. – Know which applications might…Continue Reading Information Technology Hurricane Preparedness Guide

Update CougarAlert Information

Happy first day of classes! The beginning of each semester is a great time for students, faculty and staff to log into MyCharleston (my.cofc.edu) and make sure phone numbers and email addresses listed in CougarAlert are up to date. The College uses this system to provide emergency notifications to campus….Continue Reading Update CougarAlert Information

MyCharleston Maintenance

SERVICE: MyCharleston IMPACT: MyCharleston will be unavailable during the maintenance window. DATE: Friday, July 21, 2017 TIME: 9:30 PM – 10:00 PM   Overview: On Friday July 21, 2017 from 9:30 PM to 10:00 PM, IT will perform maintenance to MyCharleston. MyCharleston will be unavailable during this maintenance window. We apologize for any inconvenience and…Continue Reading MyCharleston Maintenance

SERVICE: Banner Workflow

IMPACT: Banner Workflow will be unavailable during the maintenance window. DATE: Tuesday, March 28, 2017 TIME: 8:00 PM – 9:00 PM Overview: On Tuesday March 28, 2017 from 8:00 PM to 9:00 PM, IT will perform emergency maintenance to Banner Workflow to resolve an issue. Banner Workflow and CofC Web Forms on MyCharleston MyForms tab…Continue Reading SERVICE: Banner Workflow

MyCharleston Maintenance – 3/8/17

  SERVICE: MyCharleston IMPACT: MyCharleston will be unavailable during the maintenance window. DATE: Wednesday, March 8, 2017 TIME: 10:00 PM – 12:00 AM   Overview: On Wednesday March 8, 2017 from 10:00 PM to 12:00 AM, IT will perform emergency maintenance to MyCharleston to fix an issue with Google Chrome. MyCharleston will be unavailable during…Continue Reading MyCharleston Maintenance – 3/8/17

New MyCharleston Password Recovery Functionality

*At this time, Information Technology will postpone the MyCharleston Password Recovery Implementation that was originally scheduled for tomorrow, Wednesday August 19th, until after the start of classes. We will keep the campus informed of the new implementation date. We are excited to announce an upcoming improvement to your MyCharleston password recovery experience. We are implementing…Continue Reading New MyCharleston Password Recovery Functionality

MyCharleston Service Disruption

Update 8/11/14 at 1:12PM: The College of Charleston’s MyCharleston has been restored and is operating normally. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu. 8/11/14 at 12:15PM: The College of Charleston’s MyCharleston is experiencing an unscheduled disruption in service.  Information Technology is aware of the situation. In order to restore…Continue Reading MyCharleston Service Disruption

Known Issue – OAKS and Banner Class List Synchronization

There is an known synchronization issue between the Banner class list and the OAKS class list that occurs during the Drop/Add period. This may result in a student’s record not being updated properly in OAKS.  The synchronization process between OAKS and Banner has a 99% success rate — as a result a very small number…Continue Reading Known Issue – OAKS and Banner Class List Synchronization

Update your Cougar Alert Information!

With the hurricane season upon us, please take time to update your Cougar Alert information. In the event of a storm or other campus emergency, the College will communicate the important information with you via the Cougar Alert. Follow the easy steps below now and mark one more thing off of your to do list:…Continue Reading Update your Cougar Alert Information!