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SERVICE: Telephone Equipment Maintenance

By Hannah Swanson
Posted on 30 January 2017 | 3:45 pm

IMPACT: Silcox Center, TD Arena, and 133 Calhoun Street (Physical Plant) will experience a brief interruption in telephone service.

DATE: Tuesday, January 31st

TIME: 12:00 PM

 

OVERVIEW: There will be a brief interruption in telephone service on Tuesday, January 31st, at 12:00 PM, lasting approximately 20 minutes to repair telephone equipment. This outage will affect telephone service in the following buildings:

 

Silcox Center

TD Arena

133 Calhoun St (Physical Plant)

 

IT Outage Notification

By Hannah Swanson
Posted on 15 June 2015 | 10:59 am

Please report to the Helpdesk any/all occurrences of your voicemail light not working following the Wednesday, June 10 evening reset of the voicemail system.

Until we are able to confirm that Spirit has made successful repairs and notify you to that effect, you should occasionally check for voicemail messages even though your voicemail waiting light is not on.

The voicemail message waiting lights on the system that services the College, The Citadel, and other local state agencies continue to experience sporadic outages. The Wednesday evening maintenance effort of the state’s telephone and voicemail provider, Spirit Communications, was not completely successful. IT is monitoring the situation and will keep you informed.

If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.

Possible Issues with Desktop Telephone Sets

By Monica Lavin
Posted on 9 January 2014 | 12:35 pm

Due to the power outages experienced during Winter Break, issues have been reported with some College desktop telephone sets. The speaker lights may be flashing or the voice-mail message light may not be working properly. If you experience either of these issues please e-mail telephoneservices@cofc.edu or call 953-3375 option #2. If you send an e-mail please make sure to include the number of the telephone you are reporting. Employees who have voice-mail set up should check it for missed messages.

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