Category: Service Interruption

Self Service Banner Service Disruption

The College of Charleston’s Self Service Banner is experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience. If you have any questions, please contact the IT Helpdesk at 843-953-3375 or Helpdesk@cofc.edu….Continue Reading Self Service Banner Service Disruption

Network Connectivity Maintenance

SERVICE: Network Connectivity Maintenance IMPACT: Wired and wireless network connectivity at Dixie Plantation, Patriot’s Point, Grice Marine Lab, the Marine Resource Library and the North Campus will be unavailable during this maintenance window. DATE: Wednesday, May 14, 2014 TIME: 6:00PM ­to 7:00PM OVERVIEW: On Wednesday, May 14, at 6:00 PM through 7:00 PM, Network Engineering will…Continue Reading Network Connectivity Maintenance

Scheduled Maintenance

WHAT YOU NEED TO KNOW DATE: Sunday, February 9, 2014 OVERVIEW:  The following applications will have a service interruption (less than 1 hour but could be longer) sometime between 7:00am and 3:00pm on February 9th, 2014 for scheduled system maintenance: OAKS BDMS AXIOM POSM COUGAR CARD Echo360 Parking Services Raiser’s Edge Public Safety Resource 25…Continue Reading Scheduled Maintenance

Important Announcement – CWWPA Decommissioning 12/19/13

IT Network Engineering will decommission the CWWPA wireless network starting at 10AM on Thursday, December 19, 2013. After December 19, 2013, CWWPA will no longer be available. If you are using CWWPA to access the wireless network on any device, you will need to reconfigure your settings to connect to the cofc-secure wireless network. IT…Continue Reading Important Announcement – CWWPA Decommissioning 12/19/13

Internet and Network Connectivity Service Disruption – UPDATE

WHAT YOU NEED TO KNOW DATES/TIMES: Monday, December 16, 2013 at 6:00AM until Friday, December 20, 2013 at 9:00PM OVERVIEW: Internet and Network connectivity (including Wireless) will be UNAVAILABLE throughout the following areas/buildings: 10 Greenway 2 Greenway 4 Greenway 7 College 9 College 5 College Buist – Rivers Residence Hall (Administrative and Classroom) Central Energy…Continue Reading Internet and Network Connectivity Service Disruption – UPDATE

Campus Service Disruptions During Holiday Break

The Physical Plant and IT departments anticipate several projects occurring on campus simultaneously over the subject holidays.  In an effort to seek a coherent and non-intrusive prosecution of same, a meeting of Project Managers, Construction Managers, architects, engineers, liaisons and stakeholders associated with various projects was held to discuss, establish and review the Plan of…Continue Reading Campus Service Disruptions During Holiday Break

Upcoming Scheduled Maintenance

Scheduled Maintenance Date: Sunday, October 13, 2013 What you need to know: The following applications will have a service interruption (less than 1 hour but could be longer) sometime between 7:00am and 3:00pm on October 13th, 2013 for scheduled system maintenance: Banner INB Banner SSB MyCharleston BDMS Cognos Axiom UC4 Touchnet Workflow DegreeWorks Application Management…Continue Reading Upcoming Scheduled Maintenance

Scheduled Maintenance – Internet and Network Connectivity

Service: Internet and Network Connectivity Service Disruption Services Affected: Internet and Network connectivity throughout Education Center (ECTR) and surrounding areas Date: Monday, October 14, 2013 Start Time: 6:00 PM End Time: 11:30 PM Description: On Monday, October 14, between the hours of 6:00 PM and 11:30 PM, Network Engineering will upgrade equipment within Education Center….Continue Reading Scheduled Maintenance – Internet and Network Connectivity

Scheduled Maintenance- Monday, August 12 and Wednesday, August 14

On Monday, August 12, between the hours of 6:00 PM and 11:00 PM, Network Engineering will upgrade equipment within the Stern Center. Wired and wireless network as well as Internet connectivity will be unavailable during this time. Please see the list below for affected buildings. Stern 14 Coming 26 Coming 40 Coming 114 Wentworth 9 Glebe 9.5…Continue Reading Scheduled Maintenance- Monday, August 12 and Wednesday, August 14

Scheduled Maintenance- Friday, July 26

On Friday, July 26, between the hours of 6:00 PM and 11:00 PM, Network Engineering will upgrade equipment within the School of Science and Math Building (NSCB). Network and Internet connectivity will be unavailable during this time. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by…Continue Reading Scheduled Maintenance- Friday, July 26