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Week 3 of National Cybersecurity Awareness Month focuses on cybersecurity in the workplace. No matter your role at the College, you are an important line of defense in keeping the organization safe online. Stay vigilant to threats and keep these best practices in mind.

  • Don’t click on a link or open an attachment if you suspect an email to be a phishing attack. Signs to look for include generic greetings, grammar errors or messages creating a strong sense of urgency.
  • If your browser warns you that the website you are about to visit is dangerous, close it and find the information you need on a safer website.
  • Before submitting sensitive information online, make sure your browser is using https://
  • Make sure your passwords are hard to guess; avoid using information that is publicly known about you, such as your birthdate or pets’ names.
  • No department or office at the College will ever request your username and/or password by email.

Stay connected with the Division of Information Technology on social media (Facebook @cofcit, Twitter @cofcit, and Instagram @cofc_it).

 

Save the Date: Town Hall Meeting October 25

By drinkuthkh
Posted on 10 October 2018 | 9:44 pm

Join the Division of Information Technology for a Town Hall Meeting on October 25 from 2:30 to 3:30 p.m. in the Beatty Center Wells Fargo Auditorium. We will discuss new projects and upcoming initiatives. The IT Leadership Team will be present to answer questions and respond to feedback.

Town Hall Meeting

As College leadership continues to monitor and prepare for potential inclement weather from Hurricane Michael, and to ensure that you receive future CougarAlert notifications by your preferred method, we ask that you please log into MyCharleston and review your CougarAlert settings. CougarAlert is the emergency notification system the College uses to send important information to students, faculty, staff and parents.

If you are not currently receiving text messages from the CougarAlert system and would like to, please visit the ‘Update Your Phones for CougarAlert’ link located in the CougarAlert channel under the MyAccounts tab in MyCharleston (see PDF instructions). If your cell phone number is not listed or is designated as anything except ‘Cell Phone with Text,’ you will not receive text messages.

To change this, insert a new entry with your cell phone number. Click ‘Insert a New Telephone Number Not Listed Above’ and make sure that Phone Type it is set to ‘Cell Phone with Text.’

If you have questions or concerns, you can reach the Helpdesk by phone at 843.953.3375 or through the portal at https://help.cofc.edu/.

 

It’s Week 2 of National Cybersecurity Awareness Month and the topic is careers in information security. With our cyber world expanding, the shortage of cybersecurity professionals remains a concern.

Are you a college student interested in technology, or perhaps a parent with tech-minded kids, maybe a teacher or counselor who advises on career paths? Consider the job opportunities in protecting the Internet, like Computer Crime Investigator, Malware Analyst or Network Security Engineer. Click on the link for 20 examples of careers in the information security field. http://www.cyberaces.org/careers

 

Did you know that October is National Cybersecurity Awareness Month? We often give advice for staying safe online while at work. However, many best practices can be (and should be) applied at home too. Here are a few tips for protecting your household against cyber threats:

– Make sure your computer has the latest security software, web browser and operating system installed. This is the best defense against viruses and malware. Your cell phone and tablet should be kept up to date as well.

– Smart appliances and connected devices, such as thermostats and security cameras, should also be kept up to date with the latest security software. Without it, these helpful items could pose a risk for hackers accessing your network and information.

– Think before posting about yourself and others on social media networks and websites. Consider what a post reveals, who might see it and how it might affect you and others now and in the future.

Stay tuned all month as we share important information from the National Cyber Security Alliance. Are you #CyberAware? Learn more at https://staysafeonline.org/

 

REMINDER: Antivirus Protection Installations Tonight

By drinkuthkh
Posted on 28 September 2018 | 11:30 am

[Faculty/Staff] If you have not been able to leave your office computer connected to the network and logged off one night this week, please do so when leaving campus for the evening today.

Tonight, Friday, September 28 beginning at 10 p.m. our Operating Systems Team will continue the migration of office computers from Kaspersky to our new enterprise solution for antivirus protection, SentinelOne. The installation of SentinelOne will cause your computer to reboot (please make sure all work is saved).

To ensure that the installations can be made to your office computer, please save all work, log off, and leave it powered on, when leaving campus for the evening. In addition, if your office computer is a laptop, please make sure to leave it physically connected to the network with an Ethernet cable.

If you have questions or concerns, you can reach the Helpdesk by phone at 843-953-3375 or through the portal at http://help.cofc.edu.

 

Scantron – Hours of Machine Availability

By drinkuthkh
Posted on 27 September 2018 | 8:25 am

The scantron machine that was previously located in Addlestone Library 336 has been removed so that the space could be repurposed. We have been struggling to find another location that would accommodate the machine with appropriate security and user support. For the foreseeable future, the machine will be moved to the 5th floor of the Bell Building (81 St. Philip Street), just outside the Helpdesk. This location will now have two machines available for grading scantron/bubble sheet exams.

Hours of Machine Availability 

User support is available Monday – Friday, 8:00 a.m. – 5:00 p.m.

Self-Service use Monday – Friday, 5:00 p.m. – 9:00 p.m. (beginning October 1)

Closed on College holidays and weekends

Information Technology continues to work on identifying an institutional replacement for this antiquated technology, with hopes of implementing a new solution between now and the end of the spring semester.

 

New Campus Antivirus Solution: Installation Reminders

By drinkuthkh
Posted on 25 September 2018 | 2:28 pm

[Faculty and Staff]

As of this morning, only 450 office computers have been successfully migrated from Kaspersky to our new enterprise solution for antivirus protection, SentinelOne. Our Operating Systems Team will continue to push SentinelOne to remaining computers over the next few nights, but will only do so to computers that are connected to the network and logged off.

To ensure that the installations can be made to your office computer, please save all work, log off, and leave it powered on, when leaving campus for the evening. In addition, if your office computer is a laptop, please make sure to leave it physically connected to the network with an Ethernet cable.

If our Operating Systems Team has not been able to migrate your computer by this Friday September 28 at 10 p.m., they will use a different method to push SentinelOne, causing your computer to reboot. Again, in this instance, please make sure to save all work before leaving campus on Friday.

If you have questions or concerns, you can reach the Helpdesk by phone at 843-953-3375 or through the portal at http://help.cofc.edu.

 

The Division of Information Technology is transitioning to a new enterprise solution for antivirus protection, SentinelOne. Unfortunately, with this transition, antivirus protection provided by the College will no longer be available for personal computers, as SentinelOne does not accommodate home use.

If you are currently using Kaspersky on your personally-owned device, it is recommended that you obtain your own antivirus software before the Kaspersky license expires at the end of the month. It is recommended that you employ a web search for top antivirus solutions and choose the one that best fits your needs. There are many reputable free or low-cost options available. For more information, please visit http://blogs.cofc.edu/scs/security/antivirus/. 

If you have questions or concerns, you can reach the Helpdesk by phone at 843-953-3375 or through the portal at http://help.cofc.edu.

 

Information Technology Loaner Equipment Program

By drinkuthkh
Posted on 21 September 2018 | 8:59 am

Did you know that the Division of Information Technology has a loaner program to facilitate the short-term use of technology equipment to faculty and staff? You could use this service to check out a projector to bring to a conference; borrow a laptop to work on while your computer is being repaired by the Helpdesk; or even use a video camera and tripod to record a lecture.

To check out equipment, begin by opening a request ticket 24 hours ahead of time. Once you have submitted a ticket, visit the location specified in your request the following day to pick up your item. Please bring your College Photo ID for identification.

Locations and hours for pick up are listed below:

  • Helpdesk, Bell Building 5th Floor, Room 525: Monday – Friday from 8:30 a.m. – 4:30 p.m.
  • Education Center Atrium: Monday – Friday from 9:00 a.m. – 4:00 p.m.
  • Addlestone Library, Room 101: Monday – Friday from 8:00 a.m. – 5:00 p.m.

 

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