Winter IT Service Desk Hours of Operation

Winter Break Hours IT Service Desk Chat, Email and Phone Hours Wednesday, December 22 – 7:30 AM to 5:00 PM Thursday, December 23 – 8:30 AM to 5:00 PM Friday, December 24 to Sunday, Dec 26 – Closed Monday, December 27 to Thursday, December 30 – 8:30 AM to 5:00 PM Friday, December 31 to…Continue Reading Winter IT Service Desk Hours of Operation

Now Live: The Information Technology Help Portal has a New Look

[Now Live] The Information Technology help portal (help.cofc.edu) has a new look! The site lists the ways to reach the IT Service Desk for assistance; has informative sliders that highlight new projects and services available; has a quick links section to key websites and knowledge base articles on common topics; and has featured videos and…Continue Reading Now Live: The Information Technology Help Portal has a New Look

June Faculty and Staff Online Learning Opportunities

In these one-hour Microsoft OneDrive (cloud-based storage), Teams (collaboration), and Yammer (internal social network) online trainings IT will share best practices and fundamentals. Faculty and staff can email hamtl@cofc.edu for links to join. Microsoft Teams – June 15 from 2:30 p.m. to 3:30 p.m., Online Microsoft OneDrive – June 18 from 2:30 p.m. to 3:30…Continue Reading June Faculty and Staff Online Learning Opportunities

May Faculty and Staff Online Learning Opportunities

In these one-hour Microsoft OneDrive (cloud-based storage), Teams (collaboration), and Yammer (internal social network) online trainings IT will share best practices and fundamentals. Faculty and staff can email hamtl@cofc.edu for links to join. Microsoft Teams – May 14 from 2:30 to 3:30 p.m., Online Microsoft OneDrive – May 19 from 10:00 to 11:00 a.m., Online…Continue Reading May Faculty and Staff Online Learning Opportunities

Workshops for Learning Remotely Tools

Student Instructional Technology Services is here to help students during final exam week who might need last minute assistance with the various learning remotely tools available at the College or to those students who would like to become more familiar with these tools before the summer semester begins. Workshops will cover topics such as Installing Office…Continue Reading Workshops for Learning Remotely Tools

LinkedIn Learning Now Available to Faculty and Staff

LinkedIn Learning, an online educational platform, is now available to all College of Charleston faculty and staff. LinkedIn Learning can help you discover and develop technology, business, and creative skills through expert-led course videos on hundreds of topics – all on your own schedule. Accessing LinkedIn Learning Faculty and staff can access LinkedIn Learning by logging into Absorb (cofc.myabsorb.com) with…Continue Reading LinkedIn Learning Now Available to Faculty and Staff

IT Service Desk Limited Walk-Up Schedule

Beginning Monday, March 30, 2020, the IT Service Desk Bell 525 walk-up location will be operating on a limited schedule of 10:00 a.m. to 2:00 p.m. Monday through Friday. Support via telephone, email and chat will remain on a regular schedule of 7:30 a.m. to 10:00 p.m. Monday through Friday and 2:00 p.m. to 10:00…Continue Reading IT Service Desk Limited Walk-Up Schedule

Online Workshops Offered for Students – Accessing and Using VoiceThread

Student Instructional Technology Services is offering a series of online workshops for students who would like to become more familiar with Accessing and Using VoiceThread. VoiceThread is a web-based content delivery application that allows students to assemble and narrate media-rich presentations that can be shared with professors, classmates, and others. What sets VoiceThread apart from other online…Continue Reading Online Workshops Offered for Students – Accessing and Using VoiceThread

Adobe Acrobat Pro and Adobe Creative Suite Now Available for Personal Computers

Adobe Acrobat Pro and Adobe Creative Suite are now available, at no cost, to College of Charleston students, faculty, and staff for temporary use on personal computers through May 31, 2020 to assist with learning, teaching, and working remotely. The Adobe Acrobat Pro version allows you to create, edit, sign, and convert most PDF files to Word documents. The Adobe Creative Suite includes visual and…Continue Reading Adobe Acrobat Pro and Adobe Creative Suite Now Available for Personal Computers