Tag: service disruption

MyCharleston Service Disruption

Updated 8/24/15 at 12:00pm: The College of Charleston’s MyCharleston has been restored and is operating normally. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu. The College of Charleston’s MyCharleston is experiencing an unscheduled disruption in service.  Information Technology is aware of the situation and working to restore service. We apologize for…Continue Reading MyCharleston Service Disruption

Randolph Hall Internet Maintenance

SERVICE: Randolph Hall Internet Connectivity Maintenance IMPACT: Randolph Hall wired Network and Internet connectivity will be unavailable during this maintenance window. DATE: Thursday, August 13th, 2015 TIME: 4:00am – 4:30am OVERVIEW: On Thursday, August 13th, 2015, at 4:00 AM through 4:30 AM, Network Engineering will perform software upgrades to network equipment within Randolph Hall. Wired…Continue Reading Randolph Hall Internet Maintenance

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, August 9th. TIME: 7:00AM until 4:00PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance window. The applications…Continue Reading Routine Application Maintenance

Routine System Maintenance

SERVICE: Routine System Maintenance IMPACT: CofC-Guest will be unavailable at all campus locations and CofC-Secure will be unavailable at the locations listed below during the maintenance window. The file servers will experience a brief service disruption. DATE: Saturday, July 11, 2015 thru Sunday, July 12, 2015 TIME: 10:00 PM Saturday through 8:00 AM Sunday OVERVIEW: IT will be performing preventative maintenance on College…Continue Reading Routine System Maintenance

DegreeWorks Maintenance

SERVICE: DegreeWorks Upgrade IMPACT: DegreeWorks will be unavailable during this scheduled upgrade. DATE/TIME: 8:00 AM June 1, 2015 thru 5:00 PM June 5th, 2015 OVERVIEW: DegreeWorks will be unavailable starting June 1st thru June 5th due to a system upgrade. The upgrade may be completed early however please plan for DegreeWorks to be unavailable for…Continue Reading DegreeWorks Maintenance

Wireless Maintenance

SERVICE:  Wireless Maintenance IMPACT: The College wireless network service will be intermittent for users during this maintenance window. DATES: Monday, March 2, 2015 – Thursday, March 5, 2015 OVERVIEW: Throughout the week of March 2nd thru March 5th, IT will be performing maintenance and upgrades on the College wireless networks. During this time, the College wireless network…Continue Reading Wireless Maintenance

DegreeWorks Service Disruption

The College of Charleston’s DegreeWorks is experiencing an unscheduled intermittent disruption in service. Information Technology is aware of the situation and at this point in time the service has been restored; however, users may still experience intermittent issues. We apologize for any inconvenience and thank you for your cooperation during this time. If you should…Continue Reading DegreeWorks Service Disruption

Internet Maintenance

SERVICE: Campus Internet Maintenance IMPACT: Access to the Internet (wired and wireless) will be intermittent during this maintenance window. DATE: Saturday, November 8th, 2014 TIME: 9:00PM to 12:00AM OVERVIEW: On Saturday, November 8th at 9:00 PM through midnight, Network Engineering will perform maintenance on equipment that connects the College to the Internet. Access to the…Continue Reading Internet Maintenance

Wireless Equipment Maintenance

SERVICE: Update existing wireless equipment IMPACT: Certain wireless networks (such as CofC-Guest and CofC-Secure) will be unavailable depending upon locations. DATE: Tuesday, November 4th, 2014 (College is closed due to Election Day) TIME: Starting at 9:00 AM until 5:00 PM OVERVIEW: On Tuesday, November 4th starting at 9:00 AM, Network Engineering will perform an upgrade on equipment that supports…Continue Reading Wireless Equipment Maintenance

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, September 14th. TIME: 12:00AM until 3:00PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance window. The applications…Continue Reading Routine Application Maintenance