Tag: service disruption

Alcohol EDU and Haven EDU Service Disruption

The College of Charleston’s Alcohol EDU (alcohol abuse prevention) and Haven EDU (sexual assault prevention) online training classes for incoming freshmen are experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience and thank you for your cooperation during this time. If…Continue Reading Alcohol EDU and Haven EDU Service Disruption

Internet and Network Connectivity Maintenance

SERVICE: Internet and Network Connectivity Maintenance IMPACT: Wired network connectivity in the Addlestone Library and 57 Coming Street will be unavailable during this maintenance window. DATE: Friday, August 1st, 2014 TIME: 6:30pm – 11:30pm OVERVIEW: On Friday, August 1st, at 6:30 PM through 11:30 PM, Network Engineering will upgrade equipment that connects the Addlestone Library…Continue Reading Internet and Network Connectivity Maintenance

Internet and Network Connectivity Maintenance

SERVICE: Internet and network connectivity upgrade IMPACT: Wired network connectivity in the Jeremy Warren Vann Teacher Education Center (86 Wentworth Street), School of Education, Health and Human Performance and Wentworth garage will be unavailable during this maintenance window. DATE: Wednesday, July 30th, 2014 TIME: 7:00pm – 11:30pm OVERVIEW: On Wednesday, July 30th, at 7:00pm through 11:30pm,…Continue Reading Internet and Network Connectivity Maintenance

Network Connectivity Maintenance

SERVICE: Network Connectivity Maintenance IMPACT: Wired and wireless network connectivity at Dixie Plantation, Patriot’s Point, Grice Marine Lab, the Marine Resource Library and the North Campus will be unavailable during this maintenance window. DATE: Thursday, July 24, 2014 TIME: 7:00PM ­to 8:30PM OVERVIEW: On Thursday, July 24, at 7:00 PM through 8:30 PM, Network Engineering will…Continue Reading Network Connectivity Maintenance

Self Service Banner Service Disruption

The College of Charleston’s Self Service Banner is experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience. If you have any questions, please contact the IT Helpdesk at 843-953-3375 or Helpdesk@cofc.edu….Continue Reading Self Service Banner Service Disruption

MyCharleston Service Disruption Analysis

May 1, 2014 MyCharleston Service Disruption Analysis Summary: On May 1, 2014 at 4:30pm, Information Technology received a report that students were having issues logging into MyCharleston. As a result, IT immediately looked into the issue. All three of the MyCharleston servers were functioning properly and servicing users. IT discovered that one of the web…Continue Reading MyCharleston Service Disruption Analysis

OAKS Service Disruption Analysis

Moving forward, Information Technology will publish an analysis describing each high-impact unscheduled service disruption. The breakdown will be published to the campus in an effort to increase transparency and accountability, and provide insights into our information technology environment. Each analysis will provide a summary of the incident, describe the cause, and outline the steps that…Continue Reading OAKS Service Disruption Analysis

Upcoming Scheduled Maintenance

Scheduled Maintenance Date: Sunday, October 13, 2013 What you need to know: The following applications will have a service interruption (less than 1 hour but could be longer) sometime between 7:00am and 3:00pm on October 13th, 2013 for scheduled system maintenance: Banner INB Banner SSB MyCharleston BDMS Cognos Axiom UC4 Touchnet Workflow DegreeWorks Application Management…Continue Reading Upcoming Scheduled Maintenance