Share Page
Archives For Maintenance
The College of Charleston wireless network is undergoing maintenance tonight, 11/1/2017.
Wireless service may be intermittent between 10PM-4:00AM.
After this maintenance, the College of Charleston will be fully patched against the wireless security vulnerability discussed in our prior email notification.
We apologize for any inconvenience. If you should have questions, please contact the IT Helpdesk at 953-3375 orhelpdesk@cofc.edu.
IMPACT: Cognos will be unavailable during the maintenance window.
DATE: Friday, August 18, 2017
TIME: 7:00 PM – 9:00 PM
Overview: On Friday August 18, 2017 from 7:00 PM to 9:00 PM, IT will perform maintenance to Cognos to fix an issue with the scheduler. The Cognos reporting tool will be unavailable during this maintenance window.
We apologize for any inconvenience and thank you for your cooperation during this time. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu.
SERVICE: MyCharleston
IMPACT: MyCharleston will be unavailable during the maintenance window.
DATE: Friday, July 21, 2017
TIME: 9:30 PM – 10:00 PM
Overview: On Friday July 21, 2017 from 9:30 PM to 10:00 PM, IT will perform maintenance to MyCharleston. MyCharleston will be unavailable during this maintenance window.
We apologize for any inconvenience and thank you for your cooperation during this time. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu.
Date: Tuesday, June 13
Time: 12:00pm until 5:00pm
Overview: IT will be performing an infrastructure upgrade that will require an outage of Degree Works during the upgrade process.
ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
Thank you for your cooperation.
SERVICE: OAKS, Learning Management System
IMPACT: Access to OAKS course content
DATE: Wednesday, April 12, 2017
TIME: 6:00am-6:05am
OVERVIEW: Information Technology will need to preform emergency maintenance on a fileshare server tomorrow morning, Wednesday, April 12 beginning at 6:00am, that will result in OAKS course content being unavailable for just a few minutes. All service should be restored by 6:05am. We apologize for any inconvenience.
We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
SERVICE: Internal and External VPN
IMPACT: Internal and External VPN access will be unavailable throughout the identified maintenance window.
DATE: Tuesday, April 11, 2017
TIME: 12:00PM to 1:00PM
OVERVIEW: On Tuesday, April 11, 2017 from 12:00 PM until 1:00 PM, Network Engineering will conduct maintenance on equipment that supports the internal and external VPN. During this time, internal and external VPN access will be unavailable.
ADDITIONAL INFORMATION: For more information about remote connections off campus, please visit http://it.cofc.edu/network/remote/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
Thank you for your patience as we continue to upgrade service.
IMPACT: Campus Internet Access and Network Connectivity will be Intermittent throughout the maintenance window.
DATE: Friday, March 31, 2017 – Saturday, April 1, 2017
TIME: 8:15 PM – 1:00 AM
OVERVIEW: On Friday, March 31, 2017 from 8:15 PM through Saturday, April 1 at 1:00 AM, Network Engineering will perform emergency maintenance on equipment the connects the data center to the College campus and the Internet. Access to the Internet, network, and web resources may be intermittent during this maintenance window.
ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
IMPACT: Banner Workflow will be unavailable during the maintenance window.
DATE: Tuesday, March 28, 2017
TIME: 8:00 PM – 9:00 PM
Overview: On Tuesday March 28, 2017 from 8:00 PM to 9:00 PM, IT will perform emergency maintenance to Banner Workflow to resolve an issue. Banner Workflow and CofC Web Forms on MyCharleston MyForms tab will be unavailable during this maintenance window.
ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
SERVICE: MyCharleston
IMPACT: MyCharleston will be unavailable during the maintenance window.
DATE: Wednesday, March 8, 2017
TIME: 10:00 PM – 12:00 AM
Overview: On Wednesday March 8, 2017 from 10:00 PM to 12:00 AM, IT will perform emergency maintenance to MyCharleston to fix an issue with Google Chrome. MyCharleston will be unavailable during this maintenance window.
Recent updates to Google’s Chrome browser (versions 55 & 56) are causing issues with MyCharleston not loading properly.
SERVICE: CofC-Guest Wireless Network
IMPACT: Wireless network access for CofC-guest will be unavailable
DATE: Thursday, August 27th
TIME: 8:30PM to 10:30PM
OVERVIEW: On Thursday, August 27th at 8:30PM through 10:30PM, Network Engineering will perform emergency maintenance on the Guest network to resolve an issue with the servers that control internet access for users connected to CofC-Guest. Wireless network access for CofC-Guest will be unavailable during this maintenance window. As a reminder for any students, faculty or staff of the College, please connect to CofC-Secure for wireless access.
ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
Thank you for your patience.