Tag: outage

Banner Year End Processing

The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for financial year-end processing today, June 30th at 5:00 p.m. This requires that these applications be unavailable from 5:00 p.m. until approximately 12:05 a.m. July 1st . The following applications will not be available during this time: Banner Finance, HR/PY, Admissions, AR, Financial Aid and…Continue Reading Banner Year End Processing

External Internet Service Disruption

The College of Charleston’s external internet access is experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconveinecience and thank you for your cooperation during this time. If you should have any questions, please contact the IT Helpdesk at 843-953-3375 or helpdesk@cofc.edu….Continue Reading External Internet Service Disruption

DegreeWorks Service Disruption

The College of Charleston’s DegreeWorks is experiencing an unscheduled disruption in service.  Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience and thank you for your cooperation during this time. If you should have questions, please contact the IT Helpdesk at 843-953-3375 or helpdesk@cofc.edu….Continue Reading DegreeWorks Service Disruption

MyCharleston Service Disruption

Update 8/11/14 at 1:12PM: The College of Charleston’s MyCharleston has been restored and is operating normally. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu. 8/11/14 at 12:15PM: The College of Charleston’s MyCharleston is experiencing an unscheduled disruption in service.  Information Technology is aware of the situation. In order to restore…Continue Reading MyCharleston Service Disruption

Outage Scheduled for Friday, January 3 from Noon – 1PM

WHAT YOU NEED TO KNOW All the IT systems listed below must be taken out of service on Friday, January 3 for approximately one hour beginning at noon.  This proactive action is required to restore necessary redundancy to the means of accessing these computer systems vital to faculty, staff and students. The scheduling of this…Continue Reading Outage Scheduled for Friday, January 3 from Noon – 1PM

Unscheduled IT Outage for FS2 (Updated)

Updated 1:40 pm Access to the FS2 server has been restored. Technicians are continuing to monitor the system for further issues.  All users with folders/files located on FS2 should now be able to access that information. Thank you very much for your understanding during the unscheduled outage, and we apologize for the inconvenience.   Previously We…Continue Reading Unscheduled IT Outage for FS2 (Updated)

Phishing Attack- email delayed

You may receive non-delivery email messages from a number of email providers, including Hotmail, AOL and Comcast.  This is the result of a compromised email account that sent out thousands of spam messages.  Because of this we have been blocked by some mail systems as spammers.  Most of these blocks will be removed within the…Continue Reading Phishing Attack- email delayed

Unscheduled outage on People server on February 18

On Friday, February 18, the College’s web server for faculty and staff personal web pages experienced an interruption in service from approximately 1:00 pm to 6:00 pm.  The issue has been resolved and user access restored.  If you find that you have any difficulties working with the People server, please contact Helpdesk at 935-3375 and…Continue Reading Unscheduled outage on People server on February 18

ePrint Outage Scheduled for Monday, September 27

ePrint will be experience a brief outage between noon and 1:00 p.m. on Monday, September 27, 2010. Thank you very much for your cooperation during this maintenance. If you have any questions or need further assistance please contact the Helpdesk. helpdesk@cofc.edu 953-3375 Option #3…Continue Reading ePrint Outage Scheduled for Monday, September 27

OAKS Outage Scheduled for September 28

The OAKS production system will be unavailable on Tuesday, September 28th starting at 8:00 am until 2:00 pm for planned system maintenance. Thank you very much for your cooperation during this maintenance. If you have any questions or need further assistance please contact the Helpdesk. helpdesk@cofc.edu 953-3375 Option #3…Continue Reading OAKS Outage Scheduled for September 28