Category Archives: Maintenance

Self Service: A New Feature Available for College of Charleston Mac Computers

By mosesam | Published: October 26, 2016
Things have just gotten a little easier with the addition of a new application called Self Service. Have you found yourself having to repeatedly call the IT Helpdesk for assistance with getting rid of keychain prompts after changing your password? What about installing new printers that require special drivers? Or even removing old versions of […]
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Scheduled IT Systems Outage July 20-22

By Brent Cobb | Published: June 15, 2012
There will be a major, planned College network and systems application outage the weekend of July 20 – 22.  Please plan now for no Internet access beginning Friday night at 6:00 pm with intermittent Internet access while the new systems are tuned. Network access within the campus will not be affected, however systems that are […]
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May 22nd Downtime

By Brent Cobb | Published: May 16, 2012
Network Engineering will conduct maintenance on the hardware connecting the College to the BATTERY network and the Juniper VPN on May 22, 2012 between 10:30 PM and May 23, 2012 2:00 AM. During this time network connectivity to and from the BATTERY Network, including the MyCharleston (http://my.cofc.edu) web portal, the main College webpage (www.cofc.edu), INB, SSB, Banner […]
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Planned System Maintenance

By Brent Cobb | Published: May 15, 2012
Attention Faculty, Staff and Students: The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for an upgrade this weekend. This upgrade requires that these applications be unavailable for an extended period of time during the weekend:  Outage times include: Friday, May 18, 2012 starting at 10:30 p.m. until Saturday, […]
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