Monthly Archives: June 2009

“Magic” changes in the IT Helpdesk

By Teena Ham | Published: June 17, 2009
“Magic” changes in the IT Helpdesk               June 16, 2009 was the first day that our IT Helpdesk team began working with the new management system, BMC Service Desk Express.  Another exciting element is that Service Desk Express is actively building a knowledge base for future use to solve existing product resolution and documents as well [...]
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Outlook 2007 Mailbox Help

By Teena Ham | Published: June 10, 2009
Outlook 2007   How to make a new folder for your Outlook Inbox (If you have more than one Mailbox, make sure you select the mailbox where you want that folder located.)                                      ·        Select the desired Inbox ·        Click on the down arrow by the word “new” and then folder   ·        Type in the desired name of the new folder [...]
Posted in Quick Hints & Tips | Leave a comment
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