Critical macOS security flaw


A serious bug has been discovered in High Sierra, the most recent version of the Mac operating system. This flaw allows anyone to gain “root” access to a macOS device, which gives the ability to view or modify any settings or files on the device—including those of other users.

Apple has released a security update to fix this bug. Apply any available macOS software updates through the app store as soon as possible. Apple’s release notes for this update include instructions for confirming that it has been installed. If you are unable to install the update for any reason, Apple has also released instructions for a workaround to protect you until you are able to apply the update. Until you either install the security update or implement the workaround, do not leave your Mac unattended.

UPDATE: Some users may experience difficulty sharing files after applying the security update. If you think you might be affected by this new bug, follow these steps:

  1. Open the Terminal app, which is in the Utilities folder of your Applications folder.
  2. Type sudo /usr/libexec/configureLocalKDC and press RETURN.
  3. Enter your administrator password and press RETURN.
  4. Quit the Terminal app.

Free Office 365 for Students


College of Charleston students are eligible to use Microsoft Office 365 free of charge. This free service includes the latest version of the Office suite (Word, Excel, Powerpoint, etc.) as well as online services like OneDrive cloud storage.

See this page for instructions on signing in to Office 365 and downloading the Office suite!

Google Drive for students

Did you know that your account comes with free cloud storage? With Google Drive, you can sync a folder on your laptop with your online storage space, backing up your important data while making it easier to share. This page walks you through how to get started with Google Drive in minutes, whether you’re on a PC or a Mac.

Automated MyCharleston Password Resets

Per the IT department’s Helpdesk group:

We are excited to announce an upcoming improvement to your MyCharleston password recovery experience. We are implementing a functionality that will allow you to manually recover your Cougars password by answering a series of questions. You will no longer need to contact Helpdesk to recover or reset your Cougars password. This new functionality also improves the security of the password recovery process.

When this is implemented,  you will be asked to complete your recovery profile when you first log into MyCharleston. You’ll be asked to answer a series of eight questions.

Please keep the following in mind:

  • You will only have to set up your recovery profile once.
  • If you forget your password, you’ll be prompted to answer two of the eight questions to recover your password manually.
  • The login process will not change.
  • All eight questions must be answered.
  • No duplicate answers will be accepted.

If you have any questions, please contact the IT Helpdesk at (843)-953-3375 or by emailing