Tag: upgrade

Service: Infrastructure Upgrade / DegreeWorks Outage

Date: Tuesday, June 13 Time: 12:00pm until 5:00pm Overview: IT will be performing an infrastructure upgrade that will require an outage of Degree Works during the upgrade process.   ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative…Continue Reading Service: Infrastructure Upgrade / DegreeWorks Outage

VPN Software Upgrade

SERVICE: Internal and External VPN IMPACT: Internal and External VPN Access will be intermittent throughout the identified maintenance window. DATE: Thursday, September 10, 2015 TIME: 12:00PM to 1:00PM OVERVIEW: On Thursday, September 10th from 12:00 PM until 1:00 PM, Network Engineering will perform a software upgrade on equipment that supports the internal and external VPN. During this time, internal and…Continue Reading VPN Software Upgrade

TouchNet Upgrade

SERVICE: TouchNet Upgrade IMPACT: Access to Payment Services will be unavailable during this maintenance window. DATE: Saturday, April 25th TIME: 7:00am – 10:00am OVERVIEW: On Saturday, April 25th from 7:00am-10:00am, Information Technology will perform an upgrade to TouchNet. All services will be restored by 10:00am.  During this upgrade one may experience a slight delay in…Continue Reading TouchNet Upgrade

Mediasite Lecture Capture Critical Upgrade

SERVICE: Mediasite Lecture Capture Critical Upgrade IMPACT: Live streaming and recordings through the automated scheduler for Mediasite Lecture Capture will be unavailable during this maintenance window. DATE: Friday, April 17, 2015 TIME: 11:00AM to 1:00PM OVERVIEW: On Friday, April 17th, from 11:00 AM through 1:00 PM, Mediasite will be upgraded to version 7.0. Live streaming…Continue Reading Mediasite Lecture Capture Critical Upgrade

eProcurement Upgrade

SERVICE: eProcurement Upgrade IMPACT: Access to eProcurement will be unavailable during this maintenance window. DATE: Friday, March 6th TIME: 9:30am – 11:30am OVERVIEW: On Friday, March 6th from 9:30am-11:30am, Information Technology will perform an upgrade to eProcurement. All services will be restored by 11:30am. ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog…Continue Reading eProcurement Upgrade

OAKS Maintenance

SERVICE: OAKS Service Pack Upgrade IMPACT: Access to OAKS will be unavailable during this maintenance window. DATE: Friday, March 6th TIME: 9:30am – 11:30am OVERVIEW: On Friday, March 6th from 9:30am-11:30am, Information Technology will perform a Service Pack upgrade to OAKS. All services will be restored by 11:30am. ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on…Continue Reading OAKS Maintenance

Internet and Network Connectivity Upgrade

SERVICE: Internet and Network Connectivity Upgrade IMPACT: Wired network connectivity in the TD Arena will be unavailable during this maintenance window. Wireless Connectivity will not be affected. DATE: Wednesday, March 4th, 2015 TIME: 7:00pm – 11:30pm OVERVIEW: On Wednesday, March 4th, at 7:00 PM through 11:30 PM, Network Engineering will upgrade equipment that connects the TD…Continue Reading Internet and Network Connectivity Upgrade

Internet and Network Connectivity Upgrade

SERVICE: Internet and Network Connectivity Upgrade IMPACT: Wired network connectivity in the Beatty Center will be unavailable during this maintenance window. Wireless connectivity will not be affected. DATE: Monday, March 2nd 2015 TIME: 7:00pm – 11:30pm OVERVIEW: On Monday, March 2nd, at 7:00pm through 11:30pm, Network Engineering will upgrade equipment that connects the Beatty Center to the…Continue Reading Internet and Network Connectivity Upgrade

MyCharleston/Banner Upgrade

SERVICE: MyCharleston/Banner Upgrade IMPACT: Access to Banner Production Services including MyCharleston, Self-Service Banner (SSB), Internet Native Banner (INB), Banner Batch, UC4, and other applications dependent upon Banner for integration will be unavailable during this maintenance window. DATE/TIME: Saturday, December 20th at 9:00 PM thru Sunday, December 21st at 2:00 PM OVERVIEW: On Saturday, December 20th at…Continue Reading MyCharleston/Banner Upgrade

New Improvements with Cognos

Cognos was successfully upgraded to version 10.2 this past weekend thanks to a lot of coordination and effort from the Office of Institutional Research, Planning and Information Management and Information Technology. We hope your experience with the new version of Cognos is a positive one. The new features with Cognos 10.2 include: New visualization and chart types…Continue Reading New Improvements with Cognos