OVERVIEW College of Charleston faculty, staff, and students participated in the Fall 2014 IT TechQual+ Survey, which is designed to capture the user perspective on Information Technology (IT) services at the College. By conducting an annual TechQual+ survey, IT is able to assess the strength and performance of IT’s services using an approach that focuses on College…Continue Reading 2014 TechQual+ Survey Results
October IT Newsletter
View the full newsletter at: October IT Newsletter Topics for this month include: Video Trailer for Tech Fair October is Cyber Security Awareness Month TechQual+ Survey Upcoming Maintenance Below is a quick preview. (Click the image to view full newsletter)…Continue Reading October IT Newsletter
Information Technology Values Your Input.
Complete the TechQual+ Survey! As a member of the College of Charleston community, you are invited to participate in the TechQual+ Survey. Your anonymous feedback helps Information Technology improve our services and support for you. Your results will be used to inform decisions about how to wisely invest IT resources to support the technology needs…Continue Reading Information Technology Values Your Input.
TechQual+ Survey Impact
Your Feedback Matters to IT. No, really, your feedback does matter. Each year, IT applies the results of your feedback from the TechQual+ survey to improve IT services and support. The Faculty Educational Technology Committee (FETC) and the Information Technology Strategic Advisory Committee (ITSAC) also uses the results to identify possible areas of focus for…Continue Reading TechQual+ Survey Impact
TechQual+ Fall 2013 Survey Results
Thank you for your participation in the Fall 2013 TechQual+ Survey, which is designed to capture the user perspective on Information Technology (IT) services at the College. There was an encouraging 28% increase of submissions from last year. By conducting an annual TechQual+ survey, IT is able to assess the strength and performance of IT’s…Continue Reading TechQual+ Fall 2013 Survey Results
Be entered in a drawing to win an iPad or Dell Latitude 10 (winner’s choice) by participating in the TechQual+ Project regarding the quality of the College of Charleston’s technology services by November 8th. Your voice and feedback are very important. Individual survey invitation reminders were emailed this week. The survey will be open through…Continue Reading iPad Giveaway!
Your Feedback Counts!
Complete the TechQual+ Survey IT invites you to participate in an anonymous, web-based survey regarding Information Technology at the College of Charleston. Completing the survey will require approximately 10 minutes. This survey is designed and administered by the TechQual+ service and research project . Results will be collected and analyzed through the TechQual+ project. TechQual+…Continue Reading Your Feedback Counts!
Results of the Fall 2012 TechQual+ Project: An IT Survey
The Higher Education TechQual+ Project provides higher education IT leaders and administrators with standard tools to assess, analyze, and report on the effectiveness of technology services at their institution. The TechQual+ core survey contains 13 items designed to measure performance across the following three core categories: 1) Connectivity and Access, 2) Technology and Collaboration Services,…Continue Reading Results of the Fall 2012 TechQual+ Project: An IT Survey