OVERVIEW College of Charleston faculty, staff, and students participated in the Fall 2014 IT TechQual+ Survey, which is designed to capture the user perspective on Information Technology (IT) services at the College. By conducting an annual TechQual+ survey, IT is able to assess the strength and performance of IT’s services using an approach that focuses on College…Continue Reading 2014 TechQual+ Survey Results
Information Technology Values Your Input.
Complete the TechQual+ Survey! As a member of the College of Charleston community, you are invited to participate in the TechQual+ Survey. Your anonymous feedback helps Information Technology improve our services and support for you. Your results will be used to inform decisions about how to wisely invest IT resources to support the technology needs…Continue Reading Information Technology Values Your Input.
TechQual+ Survey Impact
Your Feedback Matters to IT. No, really, your feedback does matter. Each year, IT applies the results of your feedback from the TechQual+ survey to improve IT services and support. The Faculty Educational Technology Committee (FETC) and the Information Technology Strategic Advisory Committee (ITSAC) also uses the results to identify possible areas of focus for…Continue Reading TechQual+ Survey Impact
TechQual+ Fall 2013 Survey Results
Thank you for your participation in the Fall 2013 TechQual+ Survey, which is designed to capture the user perspective on Information Technology (IT) services at the College. There was an encouraging 28% increase of submissions from last year. By conducting an annual TechQual+ survey, IT is able to assess the strength and performance of IT’s…Continue Reading TechQual+ Fall 2013 Survey Results
Be entered in a drawing to win an iPad or Dell Latitude 10 (winner’s choice) by participating in the TechQual+ Project regarding the quality of the College of Charleston’s technology services by November 8th. Your voice and feedback are very important. Individual survey invitation reminders were emailed this week. The survey will be open through…Continue Reading iPad Giveaway!
Your Feedback Counts!
Complete the TechQual+ Survey IT invites you to participate in an anonymous, web-based survey regarding Information Technology at the College of Charleston. Completing the survey will require approximately 10 minutes. This survey is designed and administered by the TechQual+ service and research project . Results will be collected and analyzed through the TechQual+ project. TechQual+…Continue Reading Your Feedback Counts!
2012 Higher Education TechQual+ Survey Findings and IT Action Plan
Based on the report of the October, 2012 TechQual+ survey at the College, IT initiated or accelerated actions to respond with improvements to infrastructure, services, and support. Those actions are detailed in the TechQual+ Survey Findings and IT Action Plan at http://it.cofc.edu/about/techqual/action-plan.php. Your feedback does matter! We hope that you will notice these improvements in your everyday…Continue Reading 2012 Higher Education TechQual+ Survey Findings and IT Action Plan