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5 Steps to Prepare for a Hurricane

By Monica Lavin
Posted on 1 July 2014 | 2:18 pm

Since the hurricane season is currently upon us, we encourage you to review the IT hurricane preparedness guides for faculty, staff and students available on our website. Each guide outlines 5 steps to help you prepare for a hurricane (from an IT perspective).

Highlights include:

  • Updating your CougarAlert contact information
  • Protecting your computer equipment
  • Familiarizing yourself with applications that may be down during and immediately after a hurricane
  • Saving your College-related data to the U:drive and/or an encrypted USB flash drive

The guides are sure to provide you with new and important information. You can access the respective guides below:

Faculty and Staff Hurricane Preparedness Guide

Student Hurricane Preparedness Guide

These guides outline the steps that IT takes for Disaster Recovery. IT refers to Disaster Recovery as the process and procedures that are related to preparing for recovery or continuation of technology infrastructure only. It’s important for departments to be familiar with their own business continuity plans if campus applications and/or systems are down. IT will help you formulate and implement your business continuity plans to the extent possible upon request.

If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu. And we also encourage you to review the readiness guidelines for personal safety at http://www.ready.gov/hurricanes.

Stay Informed!

By Monica Lavin
Posted on 12 June 2014 | 7:27 am

If the poster below is not displaying properly, you can view it at https://magic.piktochart.com/output/2164773-stay-informed.

Update your Cougar Alert Information!

By Monica Lavin
Posted on 11 June 2014 | 10:19 am

With the hurricane season upon us, please take time to update your Cougar Alert information. In the event of a storm or other campus emergency, the College will communicate the important information with you via the Cougar Alert.

  • Open your web browser and go to https://my.cofc.edu
  • Log in to MyCharleston using your Cougars username and password

My Charleston website image

 

  • Once logged in, click on the My Accounts tab

My Accounts Tab

  • Scroll down until you see the Cougar Alert widget

Cougar Alert Widget image

  • To update your email addresses, click on the Update your Email Addresses for Cougar Alert link
  • Follow the instructions given and update your email addresses (Please note that you can have two email addresses listed, you may want to consider adding a non-CofC email address)
  • Click Submit
  • Once saved, click on the Back to My Account Tab link in the upper left hand corner
  • Again scroll down until you see the Cougar Alert widget
  • Update your phone numbers by clicking the Update Your Phones for Cougar Alert link
  • Follow the instructions given and update your phone numbers

 

FileLocker: Securely Share Files

By Monica Lavin
Posted on 21 April 2014 | 7:00 am

What is FileLocker?

FileLocker is a Web-based application that allows users to securely and temporarily share files. You can access FileLocker from off campus as long as you have an internet connection. FileLocker is available to staff and faculty at the College of Charleston. You may also share files with members of the general public. In doing so, you must initiate the share.

With FileLocker, you can share large files easily and securely, without having to worry about single email message size quotas. The maximum file size is 10GB with a total storage limit of 100GB for up to 30 days. Additional space may be requested by emailing Helpdesk@cofc.edu.

Get Started!

Log in to FileLocker at https://filelocker.cofc.edu using your College of Charleston user username and password. Visit http://blogs.cofc.edu/tlttutorials/2012/09/21/filelocker/ for more information, features and a tutorial.

Questions?

If you have any questions, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.

IT Open Forum Today at 2pm

By Monica Lavin
Posted on 16 December 2013 | 8:00 am

Just a friendly reminder that the Information Technology Strategic Advisory Committee (ITSAC) will be hosting an Open Forum for all interested faculty, staff and students of the College on Monday, December 16th.  We’d love the opportunity to hear your voice regarding your priorities and needs for IT services at the College.

ITSAC Open Forum
Physician’s Auditorium
Monday, December 16th @ 2:00 pm

If you are unable to attend but would like to express your idea to the Committee, please email the members of the Committee (listed below) at ITSAC@cofc.edu.  This email address will distribute your comments to the entire Committee. For more on ITSAC and this planning effort please see below.

ITSAC Goals
To align investment of IT resources and talent to best support the College Strategic Plan; and
To engage constituents and College leadership in articulating the campus’ most important requirements and expectations for availability and utilization of technology.

Plan for the Plan
The development of the 2015-2017 Information Technology Strategic Plan will bring together faculty, staff and student representatives from the entire College community to share needs, ideas, and expectations for technology both now and into the future.  It will provide multiple opportunities for IT to better understand its users and for users to better understand the challenges faced by IT in funding, implementing, and maintaining technology in support of the mission, goals and strategies of the College.  This is the first iteration of a rolling, 3-year strategic planning process that will facilitate a comprehensive, flexible IT strategic plan for the College.

Expected Outcome
Implementation of the IT strategic planning process will set institutional priorities for IT and identify funding to be requested for key initiatives to take place in FY15, FY16, FY17, & beyond.  The efforts produced here should inform annual iterations and refinements of this process, thereby ensuring that IT fulfills its mission most effectively and efficiently.

Members
The ITSAC Members as of November 25, 2013

  • Boone, Marijana
  • Boyd, Cathy
  • Bryson, Joshua A
  • Burbage, Priscilla
  • Cabot, Jeri O
  • Campbell, John
  • Caveny-Noecker, Deanna M.
  • Cherry, Lynn
  • Curtis, John
  • Desplaces, David
  • Hagood, Margaret
  • Hale, Jerry
  • Hallberg, Barbara S
  • Kersey, Robert N
  • Owens, Kathryn
  • Pope, Ed
  • Posey, James
  • Rivaleau, Susan Anderson
  • Smith, Wayne
  • Starr, Chris
  • Stoudenmire, Larry
  • White, John W
  • Vulava, Vijay M
  • Cape, Bob
  • 3 additional invitations outstanding

 

IT Network Engineering will decommission the CWWPA wireless network starting at 10AM on Thursday, December 19, 2013. After December 19, 2013, CWWPA will no longer be available. If you are using CWWPA to access the wireless network on any device, you will need to reconfigure your settings to connect to the cofc-secure wireless network. IT encourages you to reconfigure your settings on your device(s) now so that you will not experience any issues. If you are using a Windows or Apple laptop, you can visit http://wireless.cofc.edu to automatically reconfigure your device for cofc-secure. If you need additional assistance, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.

The CWWPA network uses a weak encryption technology called WPA, Wi-Fi Protected Access. WPA was an intermediate step in wireless encryption technology while the formal encryption standard, IEEE 802.11i, was being approved. Information Technology deployed cofc-secure once wider adoption of the formal encryption standard was evident. The cofc-secure wireless network utilizes 802.11i , more commonly known as WPA2.

Update your Cougar Alert Information!

By Monica Lavin
Posted on 11 June 2013 | 10:35 am

With the hurricane season upon us, please take time to update your Cougar Alert information. In the event of a storm or other campus emergency, the College will communicate the important information with you via the Cougar Alert.

Follow the easy steps below now and mark one more thing off of your to do list:

  • Open your web browser and go to https://my.cofc.edu
  • Log in to MyCharleston using your Cougars username and password

My Charleston website image

 

  • Once logged in, click on the My Accounts tab

My Accounts Tab

  • Scroll down until you see the Cougar Alert widget

Cougar Alert Widget image

  • To update your email addresses, click on the Update your Email Addresses for Cougar Alert link
  • Follow the instructions given and update your email addresses (Please note that you can have two email addresses listed, you may want to consider adding a non-CofC email address)
  • Click Submit
  • Once saved, click on the Back to My Account Tab link in the upper left hand corner
  • Again scroll down until you see the Cougar Alert widget
  • Update your phone numbers by clicking the Update Your Phones for Cougar Alert link
  • Follow the instructions given and update your phone numbers

 

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