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Bell Data Center Network Maintenance

By Monica Lavin
Posted on 21 August 2015 | 3:30 pm

SERVICE: Bell Data Center Network Maintenance
IMPACT: No interruption to service is expected
DATE: Sunday, August 23rd, 2015
TIME: 5:00 PM to 5:30 PM

OVERVIEW: On Sunday, August 23rd at 5:00 PM through 5:30PM, Network Engineering will perform emergency maintenance on equipment that network connectivity to the Bell Data Center. No interruption to service is expected.

ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.

Thank you for your patience.

IT Hurricane Preparedness Guides

By Monica Lavin
Posted on 19 May 2015 | 8:42 am

Since hurricane season will soon be upon us, we encourage you to review the IT hurricane preparedness guides for faculty, staff and students available on our website.

The guides are sure to provide you with new and important information. You can access the respective guides below:

Faculty and Staff Hurricane Preparedness Guide

Student Hurricane Preparedness Guide

Highlights include:

  • Familiarizing yourself with applications that may be down during and immediately after a hurricane
  • Saving your College-related data to the U:drive and/or an encrypted USB flash drive
  • Updating your CougarAlert contact information
  • Protecting your computer equipment

These guides outline the steps that IT takes for Disaster Recovery. IT refers to Disaster Recovery as the process and procedures that are related to preparing for recovery or continuation of technology infrastructure only. It’s important for departments to be familiar with their own business continuity plans if campus applications and/or systems are down. IT will help you formulate and implement your business continuity plans to the extent possible upon request.

If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu. And we also encourage you to review the readiness guidelines for personal safety at http://www.ready.gov/hurricanes.

 

Critical Microsoft Security Update

By Monica Lavin
Posted on 16 April 2015 | 6:00 pm

SERVICE: Critical Microsoft Security Update

IMPACT: IT will be applying a critical Microsoft security patch on servers that will affect the applications listed below.  These applications will experience intermittent disruptions in service.

DATE: Saturday, April 18, 2015

TIME: 8:00 AM thru 12:00 PM

OVERVIEW: A critical Microsoft remote exploit security patch (MS15-034) has been released and will be applied to affected Information Technology Production servers this Saturday, April 18th, from 8:00 AM until 12:00 PM to help protect against potential security vulnerabilities. The following applications will experience intermittent disruptions in service during this maintenance window:

  • OAKS (Interruptions with OAKS will be very brief, so if you experience a problem with access, please wait a minute and log in again.)
  • Advisor Scheduler
  • ListServ
  • Parking
  • StarRez
  • R25
  • Lab Stats

ADDITIONAL INFORMATION:

IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.

Are you Prepared?

By Monica Lavin
Posted on 27 September 2013 | 10:51 am

It’s never too late to learn how you can prepare in the event of a hurricane! Since the hurricane season is currently upon us, IT encourages you to review the hurricane preparedness guides for faculty, staff and students available on our website.

Highlights include:

  • Updating your CougarAlert contact information
  • Protecting your computer equipment
  • Familiarizing yourself with applications that may be down during and immediately after a hurricane
  • Saving your College-related data to the U:drive and/or an encrypted USB flash drive

The guides are sure to provide you with new and important information. You can access the respective guides below:

And we always encourage you to review the readiness guidelines for personal safety at http://www.ready.gov/hurricanes.

Evacuation route image

Image from the http://www.theredguidetorecovery.com

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