The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for financial year-end processing today, June 30th at 5:00 p.m. This requires that these applications be unavailable from 5:00 p.m. until approximately 12:05 a.m. July 1st . The following applications will not be available during this time: Banner Finance, HR/PY, Admissions, AR, Financial Aid and…Continue Reading Banner Year End Processing
MyCharleston/Banner Upgrade
SERVICE: MyCharleston/Banner Upgrade IMPACT: Access to Banner Production Services including MyCharleston, Self-Service Banner (SSB), Internet Native Banner (INB), Banner Batch, UC4, and other applications dependent upon Banner for integration will be unavailable during this maintenance window. DATE/TIME: Saturday, December 20th at 9:00 PM thru Sunday, December 21st at 2:00 PM OVERVIEW: On Saturday, December 20th at…Continue Reading MyCharleston/Banner Upgrade
OAKS Synchronization Issue Resolved
The synchronization issue between the Banner class list and the OAKS class list has been resolved. If you experience a discrepancy between your OAKS and Banner class list, please contact the IT Helpdesk at 843-953-3375 or helpdesk@cofc.edu….Continue Reading OAKS Synchronization Issue Resolved
OAKS and Banner Class List Synchronization
IT is investigating a possible synchronization issue between the Banner class list and the OAKS class list. If you experience a discrepancy between your OAKS and Banner class list, please contact the IT Helpdesk at 843-953-3375 or helpdesk@cofc.edu. IT will be closely monitoring any OAKS related Helpdesk tickets to verify if a pattern is evident….Continue Reading OAKS and Banner Class List Synchronization
Banner INB Upgrade
SERVICE: Banner INB Upgrade IMPACT: Banner INB will be upgraded and inaccessible for all users during this maintenance window. DATE: Sunday, August 3, 2014 TIME: 7:00 a.m. – 3:00 p.m. OVERVIEW: IT will be performing upgrades on the College applications listed below and their respective services will be unavailable. All services will be restored by…Continue Reading Banner INB Upgrade
Self Service Banner Service Disruption
The College of Charleston’s Self Service Banner is experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience. If you have any questions, please contact the IT Helpdesk at 843-953-3375 or Helpdesk@cofc.edu….Continue Reading Self Service Banner Service Disruption
OAKS and Banner Classlist Update
IT has been actively working to correct the synchronization issues between Banner and OAKS cross-listed courses (combining multiple sections of the same course into one OAKS shell). Thorough testing between Information Technology and the Registrar’s Office yielded successful results between Banner and OAKS Version 10.3. OAKS will be upgraded to Version 10.3 on May 9th….Continue Reading OAKS and Banner Classlist Update
Known Issue – OAKS and Banner Class List Synchronization
There is an known synchronization issue between the Banner class list and the OAKS class list that occurs during the Drop/Add period. This may result in a student’s record not being updated properly in OAKS. The synchronization process between OAKS and Banner has a 99% success rate — as a result a very small number…Continue Reading Known Issue – OAKS and Banner Class List Synchronization
Update: Banner INB issues for some users
Issues with the use of Firefox accessing Banner INB have been resolved for the majority of the reported problems—both PCs and Macs. Some Macs using an operating system version 10.5 and below may still experience problems. If you are a Banner INB user and still unable to access INB via MyCharleston, please contact the HelpDesk…Continue Reading Update: Banner INB issues for some users
Planned System Maintenance Starting December 20
Attention Faculty and Staff: The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for a major system upgrade during the holiday break. This upgrade requires that these applications be unavailable for an extended period of time starting on Thursday, December 20, 2012 at 2:30 p.m. through Tuesday, January 1, 2012….Continue Reading Planned System Maintenance Starting December 20