September Learning Opportunities

With Forms, a Microsoft Office 365 application, you can easily create surveys, quizzes, and polls. Then, you can view results, number of responses, average time to complete, and status of the form in real time or in Excel. It’s even possible to embed the form on web pages and edit settings to allow anonymous results….Continue Reading September Learning Opportunities

IT Service Desk Replaces HelpDesk, Includes Self-Service Portal

This article in The College Today outlines the different ways to contact the new IT Service Desk, including our three walk-up locations, if you need technology assistance. Read it here https://today.cofc.edu/2019/08/29/it-service-desk-replaces-helpdesk-self-service-portal/  …Continue Reading IT Service Desk Replaces HelpDesk, Includes Self-Service Portal

Akindi, the New Scantron Alternative

College of Charleston officially launches Akindi, the new Scantron alternative. Akindi is a more convenient bubble sheet creation and scanning application. Akindi will allow you to: have multiple versions of a test print bubble sheets directly from your department printer grade bubble sheets from any networked scanner grade bubble sheets using your iPhone immediately get…Continue Reading Akindi, the New Scantron Alternative

Help Desk vs. Service Desk: What’s the Difference

Have you heard? So that our name better aligns with what we do, the old IT Help Desk is now the IT Service Desk! Check out this graphic that explains the difference between the two. Reach out to the IT Service Desk with questions by chat help.cofc.edu, phone 843.953.3375, email itservicedesk@cofc.edu or visit any of…Continue Reading Help Desk vs. Service Desk: What’s the Difference

Introduction to OAKS for Students Course Now Available

[Students] Need help navigating OAKS? The “Introduction to OAKS for Students” course will show you how to access content, upload assignments, post discussions, and more. Visit the Student Instructional Technology Services blog http://blogs.cofc.edu/sits/ for more information on how to self-register for this non-credit course.  …Continue Reading Introduction to OAKS for Students Course Now Available

Special Discounts on Personal Computers

[Discounts] Did you know that special discounts on personal computers 🖥 are available to College of Charleston students, faculty, and staff through Apple and Dell? This College Today article provides additional details and links for shopping 🔗 https://today.cofc.edu/…/…/cofc-personal-computer-discounts/…Continue Reading Special Discounts on Personal Computers

[REMINDER] Multi-factor Authentication: Continued Launch to Faculty and Staff

[Faculty and Staff] Reminder that you can request that multi-factor authentication (MFA) be enabled for your account now, instead of waiting until you are reached later this summer. MFA adds a vital layer of security needed to protect your information and enhances the security of systems at the College from ever increasing instances of phishing…Continue Reading [REMINDER] Multi-factor Authentication: Continued Launch to Faculty and Staff

Introducing the New IT Service Desk – Coming August 2019

The Division of Information Technology would like to introduce the new IT Service Desk. Beginning August 2019, all services previously offered by the IT Helpdesk, Student Computing Support, and Telephone Services will now be provided by one unified team. With the IT Service Desk, students, faculty, and staff will be able to access services by…Continue Reading Introducing the New IT Service Desk – Coming August 2019

Student Instructional Technology Services Blog

[Students] Have you visited the new Student Instructional Technology Services blog? This resource, formerly known as the Student Computing Support (SCS) blog, has been refreshed with the latest information for students on various technology topics. Posts include updates on technology changes, computer recommendations, free software available, printing instructions, and technology tutorials. Students can even visit blogs.cofc.edu/sits/ to…Continue Reading Student Instructional Technology Services Blog