MyAnalytics Learning Opportunities

[Training Opportunities] Microsoft MyAnalytics uses data-driven insights to help you create better work habits. The app lets you explore your work patterns and suggests ways to work smarter, like setting aside focus time on your calendar. With help from the MyAnalytics dashboard and weekly email digest, the app gives you the power back to control…Continue Reading MyAnalytics Learning Opportunities

Request a Technology Training

[Faculty and Staff] Do employees in your department need help learning a specific technology application like Microsoft Teams, Forms, Planner, or OneDrive? Information Technology training staff can come to you! You can request a technology training for your entire office or department on our training page. Visit training.cofc.edu and click ‘Request a Training’….Continue Reading Request a Technology Training

IT Service Desk Winter Break Hours

The College of Charleston IT Service Desk will be closed December 24, December 25, December 31, and January 1. The IT Service Desk will be operating in a limited capacity December 21 – 23 and December 26 – 30, and will only be monitoring chat at http://help.cofc.edu and email ITServicedesk@cofc.edu. The IT Service Desk will…Continue Reading IT Service Desk Winter Break Hours

IT Service Desk Thanksgiving Holiday Hours

[REMINDER] The College of Charleston IT Service Desk will be closed on Thursday, November 28. On Friday, November 29 and Saturday, November 30 the IT Service Desk will be operating in a limited capacity and will only be monitoring chat help.cofc.edu and email itservicedesk@cofc.edu. The IT Service Desk will not be available via phone on these days….Continue Reading IT Service Desk Thanksgiving Holiday Hours

2019 Annual Report

The Division of Information Technology has published its 2019 Annual Report. The report is a brief snapshot of some of the services Information Technology at the College of Charleston provides, along with highlights of key initiatives where we’ve partnered with different areas across campus. To view the report, please visit it.cofc.edu/annual-report.  …Continue Reading 2019 Annual Report

National Cybersecurity Awareness Month: Staying Safe Online

October is National Cybersecurity Awareness Month, a national effort to raise awareness about the importance of staying safe online. The overarching theme for the month is, ‘Own IT. Secure IT. Protect IT.’ and the Division of Information Technology is proud to be a champion for this online safety and education initiative. Here are a few tips…Continue Reading National Cybersecurity Awareness Month: Staying Safe Online

Cybersecurity Awareness Month Event – October 29

Join us on Tuesday, October 29 from 1 – 2 p.m. in the Stern Student Center Ballroom for a National Cybersecurity Awareness Month event. Come listen as College of Charleston Information Technology panel members discuss tips and tricks for keeping yourself safe online. Everyone is welcome – bring a friend! There will be treats, door…Continue Reading Cybersecurity Awareness Month Event – October 29

IT Service Desk Expanded Walk-Up Hours

The Division of Information Technology would like to announce expanded walk-up hours for the new IT Service Desk. Our walk-up hours and locations (map) include: Bell Building: Monday – Thursday 7:30 a.m. to 5:00 p.m.; Friday 7:30 a.m. to 4:00 p.m. Addlestone Library: Monday – Thursday 7:30 a.m. to 9:00 p.m.; Friday 7:30 a.m. to…Continue Reading IT Service Desk Expanded Walk-Up Hours

Yammer Training Outline Available

[Faculty and Staff] Did you miss our Yammer trainings this summer? Visit our training site at training.cofc.edu to download Microsoft’s Yammer Quick Start Guide. You’ll also find our Yammer Training Outline to see what was covered – use this resource if are showing others in your office how to use the social networking platform.  …Continue Reading Yammer Training Outline Available