Due to the “Stay at Home” order issued by Charleston City Council, the IT Service Desk Bell 525 walk-up location will be closed after 4:00 p.m. today and will remain closed until April 9. Support via telephone, email, and chat will remain on a regular schedule of 7:30 a.m. to 10:00 p.m. Monday through Friday…Continue Reading IT Service Desk Hours
Online Workshops Offered for Learning Remotely Tools
Beginning this Saturday, March 21, Student Instructional Technology Services is offering a series of online workshops to students who would like to become more familiar with various learning remotely tools available at the College. Workshops will cover topics such as Installing Office 365 Applications, Using Zoom Video Conferencing, Introduction to OAKS, and Setting Up the…Continue Reading Online Workshops Offered for Learning Remotely Tools
IT Service Desk Walk Up Hours During e-Learning
The IT Service Desk Bell 525 walk up location will be open 8:00 a.m. to 4:00 p.m. Monday through Friday during the modified schedule e-learning period. Support via telephone, email, and chat will remain on a regular schedule of 7:30 a.m. to 10:00 p.m. Monday through Friday and 2:00 p.m. to 10:00 p.m. Saturday and…Continue Reading IT Service Desk Walk Up Hours During e-Learning
Campus Continuity
The Division of Information Technology recommends that students, faculty, and staff become familiar with the technology tools available for learning, teaching, and working remotely. A new page, Campus Continuity, is available at continuity.cofc.edu listing resources and tools….Continue Reading Campus Continuity
IT Service Desk Spring Break Hours
The College of Charleston IT Service Desk Education Center Atrium and Lightsey Center 2nd floor walk-up locations will be closed Monday, March 16, 2020 through Friday, March 20, 2020. The Addlestone Library walk-up location will be operating on a modified schedule and will close daily at 6:00 pm Monday, March 16, 2020 through Thursday, March…Continue Reading IT Service Desk Spring Break Hours
Spring Break Cyber Safety Tips
Headed off campus for Spring Break? Here are some cyber safety tips for keeping personal information safe while traveling. – Beware of connecting to fake public networks and turn off Wi-Fi when not in use. – Avoid using public Wi-Fi networks to conduct personal business, bank, or shop online. – Turn on Find My Phone…Continue Reading Spring Break Cyber Safety Tips
Microsoft OneDrive and Teams Learning Sessions
[Faculty and Staff Learning Sessions] Microsoft OneDrive provides faculty, staff, and students 1 TB of cloud-based storage for College files. Using OneDrive, instead of your local hard drive, allows you to access work or projects from anywhere, at any time, using any device. In these one-hour trainings, IT will share best practices and fundamentals of the application like…Continue Reading Microsoft OneDrive and Teams Learning Sessions
New IT Service Desk Location – Lightsey Center 2nd Floor
The Division of Information Technology is excited to announce the opening of a new IT Service Desk location on the second floor of the Lightsey Center. Beginning Monday, March 2 the location will be open Monday through Thursday from 11 a.m. to 5 p.m. and Friday from 11 a.m. to 4 p.m. As with all of…Continue Reading New IT Service Desk Location – Lightsey Center 2nd Floor
Password Changes: Extended Expiration and Character Length
In our continued efforts to strengthen account security, the Division of Information Technology has implemented two important changes to passwords. These changes apply to, but are not limited to, MyCharleston, Microsoft O365, and Google accounts. Password expiration has been extended. You will now only be prompted to change your password every 450 days. The maximum…Continue Reading Password Changes: Extended Expiration and Character Length
Update Your Privacy Settings
Tomorrow is Data Privacy Day! A good time to review, and change if needed, your privacy/security settings. Don’t know where to find them? Here’s a helpful list with direct links to find these settings on popular devices and online services (like Uber, Lyft, Amazon, eBay, Facebook, Twitter, LinkedIn, Instagram, YouTube, Apple Music, FitBit, and more)….Continue Reading Update Your Privacy Settings