Share Page
Archives For Web Services
The College of Charleston wireless network is undergoing maintenance tonight, 11/9/2017. Wireless service may be intermittent between 10PM – 4:00AM.
We apologize for any inconvenience. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu.
IT is hosting a Google Hangouts (live) session on Tuesday, September 16, 2014 starting at 2:00PM. Come hangout (online) with IT and learn more about our blog service on campus for faculty and staff. Sign up for this session at https://plus.google.com/events/ct2b1a80ddobftvfggvblq33goo. If you’re having difficulty viewing the invitation below, visit https://blogs.cofc.edu/it/files/2014/09/Hangout-1x0311d.jpg.
On March 19, 2014 Information Technology upgraded the College’s Google Search Appliance (GSA) to version 7.2. The upgrade adds some new features that will improve search functionality across the College’s web resources.
- Wildcard search is a new
feature that enables your users to search by entering a word pattern rather than the exact spelling of a term. The search appliance supports two wildcard operators:
* — Matches zero or more characters
? — Matches exactly 1 character
Using wildcards can simplify queries for long names, technical data, or strings where the exact spelling varies or is unknown. A user can search for all words starting with a particular pattern, ending with a particular pattern, or having a particular substring pattern.
- Updated Connectors enable the Google Search Appliance to search and serve documents from resources other than just websites, like SharePoint and Google Apps.
In the most recent TechQual+ Survey identified, several respondents reported lack of search functionality or inaccurate search results on the College website as areas for improvement for online services. This upgrade will allow IT to add more search functionality to online services, as well as improve the accuracy of search results.
The whole list of the new features for Version 7.2 can be found at http://www.google.com/support/enterprise/static/gsa/docs/admin/72/gsa_doc_set/new_features/new_features.html#1078834, but many of these affect the backend and not the user directly.
Cascade Server, the College’s content management system, has been upgraded to version 7.6 and there are several new features worth highlighting.
Stale Content Reporting
Stale web content is a problem for any site. Now there are two ways you can report on assets that have not been updated recently — on the dashboard in the summarized pie chart form and in the stale content tab. Review your site to see what content has not been touched for awhile and consider if its needs updating.
Drag and Drop File Uploading
Cascade Server now features a drop zone that allows you to upload any type of file that you would normally upload to the content management system just by dragging it from your desktop or an open folder into the drop zone.
Easier Access to Submit / Save Draft
The 7.6 upgrade also relocates the Submit / Save Draft / Cancel buttons to be “locked” at the bottom of the screen so you can access them without needing to scroll to the bottom of the page.
You can read the full release notes for 7.6 at hannonhill.com/kb/Release-Notes/7.6/. If you should have any questions about the upgrade or new features, please contact Helpdesk at 953-3375 or helpdesk@cofc.edu.
The College’s online community has two new forums for OAKS users. Targeted separately to students and faculty, each forum provides a community for discussion, questions and answers, and peer support for getting the most out of the OAKS learning management system. Logon through the Community icon in MyCharleston or by going to http://community.cofc.edu.