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Google Apps for faculty and staff now available

By Hannah Swanson
Posted on 13 October 2011 | 1:36 pm

We are excited to announce the availability of Google Apps for College faculty and staff.  To request your account, login to MyCharleston and select the Request Your Google Apps Account channel on the Faculty or Employee tab.  Click the link to request your account and follow the instructions.

Google Apps include popular features like Calendar, Photos, Documents, Groups, Sites, Reader, and more. Please note that Google Apps for faculty and staff does not include Gmail.  Also, at this time Google+ is not yet available to Google Apps users, but Google is working hard to bring the features of Google+ to Apps users in the future.

Logging In

Once you have created your account, you can login at https://accounts.google.com/
Your login name is your full College email address (e.g. smithersw@cofc.edu).
Your password by default is the same password you use to login to MyCharleston.

Need Help?

Problem reports and questions should be directed to the Helpdesk at helpdesk@cofc.edu or 843.953.3375 for tracking and resolution.

More information is available on the Information Technology webpage at http://it.cofc.edu/accounts-email/google-apps/

On Monday, May 9 the College will launch a new web-based tool for online discussion, sharing of events and announcements, and posting classified ads. Located at https://community.cofc.edu, the College’s community web forums will replace three of our current emailing lists: ClassifiedAds, Events, and OpenDiscussion.

Currently, the College uses listserv emailing lists for announcements and discussions on various topics and to various audiences within the faculty and staff. Feedback from the faculty and staff indicates that many users want to participate in such discussion groups, but prefer to do so more selectively and without e-mail interruptions throughout the day. The web-browser based community forum system offers a number of advantages over emailing lists in terms of giving users selective control over participation, and better access to posted information.

Some features of the browser-based forums at https://community.cofc.edu:

  • Conversations are automatically grouped by topic or “thread”.  This makes the forum better-organized, easier to browse, and easier to search.
  • One can subscribe to some threads within a forum and not others, which allows granular control over what you pay attention to. Specifically, users can choose to receive immediate email reports of new posts in subscribed threads, and can choose to receive daily or weekly email summaries of activity in a forum.
  • One can search within a forum, or across multiple forums.
  • One can add tags to posts to help searches.
  • One can edit existing posts, avoiding the need of sending correction or retraction emails.
  • Attachments to posts are stored as a single copy on the forum server rather than being distributed to email inboxes.  This saves on server storage.
  • New forums can easily be created for specific groups and topics, such as members of a department or committee, or users of a particular operating system.
  • The forum supports polling for conducting informal surveys and votes.
  • Threads can be moved by the thread owner from one forum to another, so that for example, if a person posts a thread in the wrong forum, they can move it to the correct forum.
  • The forum allows reporting to forum administrators of spam, advertising messages, and problematic (harassment, fighting, or rude) posts.
  • One can choose to ignore posts from specific users in the community.
  • There is a mobile version of the web forums available.

 

The Faculty Education Technology Committee has been using this new tool with success, and looks forward to seeing it used across campus.

To login, go to http://community.cofc.edu and use your COUGARS login and password.  You will also be able login by using the Community icon in MyCofC.  The forums are secure and only available to College of Charleston community members.  Individual forums can also have access to a more limited group, such as faculty only, staff only, students only, or members of a certain department.

Learn more about the forums at http://it.cofc.edu/vvw/web/forums.php.

Thanks to Information Technology and the members FETC for their work in bringing this new service to the campus.

Brenton LeMesurier

Chair of the Faculty Educational Technology Committee

New E-mail Filtering System Launched

By Hannah Swanson
Posted on 18 December 2008 | 12:07 pm

Effective immediately, we are replacing the College’s overwhelmed email filtering system with a new solution named BorderWare Security Platform. This system will handle all in and outbound email filtering for the campus. This change has been hastened by ongoing serious problems with the reliability and efficiency of our previous solution. The College receives more than 2,000,000 email messages each day, 95% of which are spam!

This change will be largely invisible to most users. Similar to the old system, you will have 2 methods for reviewing quarantined email messages and taking appropriate action (junk/not spam, modify your list of trusted and blocked senders):

  • Open and check the quarantined email summary report that is sent to you each day or
  • Log in at https://bqs.cofc.edu using your email address (e.g., DoeJ@cofc.edu) and network password.

Because the BorderWare system uses a completely different method to identify spam, we will not be able to reuse any custom settings or whitelists that you may have created in the previous system. Due to the improved technology, it is less likely that such customization will be needed. However, should you want to review any customizations you set in the old system, they will be available at https://mail1.cofc.edu until January 31, 2009.

A brief user guide is available in PDF format.

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