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The news continues…

By Hannah Swanson
Posted on 8 July 2016 | 3:58 pm


Click on the link below to find out even more about IT’s latest project!

IT Announcement 2

Exciting news from IT!

By Hannah Swanson
Posted on 30 June 2016 | 4:11 pm


Click on the link below for IT’s latest!

IT Announcement

SPSS + AMOS and Minitab Software

By Monica Lavin
Posted on 4 August 2014 | 8:08 am

SPSS (with AMOS)


Information Technology provides annual licensing for SPSS statistical software and AMOS, an add-on module for SPSS. SPSS is a comprehensive software package that includes data management, statistics, and reporting capabilities. AMOS (Analysis of Moment Structures) is a structural equation modeling program that, while it is a separate installation, is launched from within SPSS. Dr. Jeff Shockley, an Assistant Professor for the Department of Supply Chain and Information Management, uses AMOS to conduct confirmatory factor analysis for measurement models, and estimates structural equation models (models that use simultaneous equations) to empirically test theoretical models.


SPSS (Mac and Windows) and AMOS (Windows only) is covered by Information Technology’s SPSS Site License, which allows installation for faculty and staff on any College-owned PC at no charge per copy.  Please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing to request this software.



MiniTab is a general purpose statistical and graphical analysis software used widely in Analytics organizations among professionals.


A 400 user-license for Minitab is provided by Information Technology, which allows installation for faculty and staff on any College-owned PC at no charge per copy.  Please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing to request this software. Minitab is currently available for Windows only. Minitab plans to release a Mac version in early September.

FileLocker: Securely Share Files

By Monica Lavin
Posted on 21 April 2014 | 7:00 am

What is FileLocker?

FileLocker is a Web-based application that allows users to securely and temporarily share files. You can access FileLocker from off campus as long as you have an internet connection. FileLocker is available to staff and faculty at the College of Charleston. You may also share files with members of the general public. In doing so, you must initiate the share.

With FileLocker, you can share large files easily and securely, without having to worry about single email message size quotas. The maximum file size is 10GB with a total storage limit of 100GB for up to 30 days. Additional space may be requested by emailing

Get Started!

Log in to FileLocker at using your College of Charleston user username and password. Visit for more information, features and a tutorial.


If you have any questions, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing

New OAKS Integrations

By Monica Lavin
Posted on 27 March 2014 | 8:00 am

NBC Learn and VoiceThread are now integrated with OAKS!

VoiceThread Integration

VoiceThread is an online digital storytelling program that allows users to upload pictures or presentations then add a voice or video recording as commentary. The College has recently procured a university site license that is now integrated with OAKS. This license brings with it several benefits:

  • All users can now access VoiceThread directly from within OAKS.
  • Faculty and students will be given upgraded accounts which will remove the 5 VoiceThread restriction of the free version.
  • Users will receive an unlimited number of export credits.
  • Users will receive an unlimited number of phone commenting minutes.


To learn more about VoiceThread, please visit the VoiceThread Tutorial on the TLT Tutorials and Apps blog.

VoiceThread can be easily accessed through any OAKS course homepage by clicking on the “Access VoiceThread for this Course” link from the Multimedia Resources widget.

NBC Learn Integration

NBC Learn is a digital media library resource created by NBC to which the College now has a subscription. NBC Learn has archived more than 12,000 stories from NBC media outlets and are available for viewing by faculty, staff, and students at the College.

NBC Learn is also available in two versions:

  • NBC Learn Higher Ed: media curated for use in a higher ed environment.
  • NBC Learn K12: media curated for use in a K12 environment and is tied to state standards. In some cases lesson plans are also attached.

To learn more about NBC Learn, please visit the NBC Learn Tutorial on the TLT Tutorials and Apps blog.

NBC Learn can be easily accessed through any OAKS course homepage by clicking on the “Access NBC Learn (Higher Ed or K-12)” link from the Multimedia Resources widget.

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IT is Helping Streamline Business Processes

By Monica Lavin
Posted on 20 February 2014 | 8:00 am

Adding Function to Forms

Information Technology continues to streamline business processes at the College with the launch of the MyForms tab in MyCharleston. Through the implementation of an enterprise framework to support web forms and workflow, many processes that were once paper-based and manual can now be processed online with automated workflow features to track and forward common requests. Several Faculty, Human Resources, and the Registrar’s Office forms are currently available with more on the way. Forms are restricted by roles, so users only see the forms that are accessible to them. The new forms went into production in October 2013 and have been well received with approvers noting good usage statistics.

Highlights include:

  • 1700 Registrar’s Office web forms have been submitted and processed successfully
  • 450 Human Resources Teaching Effort web forms have been submitted and processed successfully
  • 10,854 students have completed the Financial Responsibility Agreement for the Spring 2014 term

Check out the MyForms tab the next time you login to MyCharleston and see how web forms and workflow are helping to change the way the College does business.

Snapshot of MyForms tab in MyCharleston

Media Sharing Matrix

By Monica Lavin
Posted on 11 November 2013 | 9:34 am

The College of Charleston provides multiple ways for faculty, staff and students to share media with others.  With so many to choose from how do you know which is right for you?  Teaching, Learning and Technology created an informative matrix that includes an overview of the different media services offered by Information Technology.

Below is a preview of the matrix. Click on the image below to access the full media sharing matrix.

Media Sharing Matrix




Cascade Server, the College’s content management system, has been upgraded to version 7.6 and there are several new features worth highlighting.

Stale Content Reporting

Stale web content is a problem for any site.  Now there are two ways you can report on assets that have not been updated recently — on the dashboard in the summarized pie chart form and in the stale content tab.  Review your site to see what content has not been touched for awhile and consider if its needs updating.


Drag and Drop File Uploading

Cascade Server now features a drop zone that allows you to upload any type of file that you would normally upload to the content management system just by dragging it from your desktop or an open folder into the drop zone.


Easier Access to Submit / Save Draft

The 7.6 upgrade also relocates the Submit / Save Draft / Cancel buttons to be “locked” at the bottom of the screen so you can access them without needing to scroll to the bottom of the page.

static-barYou can read the full release notes for 7.6 at  If you should have any questions about the upgrade or new features, please contact Helpdesk at 953-3375 or

Your guide to Information Technology at the College of Charleston, the 2012 Technology Service and Support Guide describes available technology services and how to get assistance. The guide is available at

Information Technology is beginning implementation of a new Microsoft Exchange 2010 server that will modernize our communication capabilities on campus!  This project has been in the planning phase for several months and we are proud to announce that we are about to begin the implementation phase of the project.  Our new Exchange 2010 server offers many new features and solves many problems we have been experiencing over the past year with our 10 year old email servers.  Macintosh users will be excited to know that they will be able to utilize the Mac Outlook 2011 client with support for contacts, calendars and many other features not currently available to Entourage.  System stability will be greatly improved.  Other great new tools and features will be rolled out after the initial migration.


We will begin making system changes tomorrow – Wednesday 3/14/2012.  We do not anticipate any interruption of service.  These changes enable a 30 day testing period.  After the new system is deemed stable — the transition of mailboxes from the old Exchange 2003 servers to the new Exchange 2010 servers will take 75 days.  During the transition period (April-June), you will be notified of changes or outages affecting your email account.  The planned completion of all email accounts to the new system  is June 30, 2012.

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