Category: Maintenance

Internet Connectivity Maintenance

SERVICE: Internet Connectivity Maintenance IMPACT: No impact to campus Internet access is expected. DATE: Sunday, July 19th, 2015 TIME: 11:00pm – 12:00am OVERVIEW: On Sunday, July 19th, at 11:00 PM through 12:00 AM, Network Engineering will perform software upgrades to equipment that connects the College to the Internet. Internal network connectivity will not be affected and…Continue Reading Internet Connectivity Maintenance

Routine System Maintenance

SERVICE: Routine System Maintenance IMPACT: CofC-Guest will be unavailable at all campus locations and CofC-Secure will be unavailable at the locations listed below during the maintenance window. The file servers will experience a brief service disruption. DATE: Saturday, July 11, 2015 thru Sunday, July 12, 2015 TIME: 10:00 PM Saturday through 8:00 AM Sunday OVERVIEW: IT will be performing preventative maintenance on College…Continue Reading Routine System Maintenance

IT Outage Notification

Please report to the Helpdesk any/all occurrences of your voicemail light not working following the Wednesday, June 10 evening reset of the voicemail system. Until we are able to confirm that Spirit has made successful repairs and notify you to that effect, you should occasionally check for voicemail messages even though your voicemail waiting light…Continue Reading IT Outage Notification

Campus-Wide Application Maintenance

SERVICE: Campus-wide Application Maintenance IMPACT: Potential intermittent access to all campus applications during this maintenance window. DATE: Saturday, June 6, 2015 TIME: 6:00 PM until 10:00 PM OVERVIEW: On Saturday, June 6th at 6:00 PM until 10:00 PM, Information Technology will perform maintenance on equipment that supports ALL campus applications. This scheduled maintenance will patch security vulnerabilities…Continue Reading Campus-Wide Application Maintenance

DegreeWorks Maintenance

SERVICE: DegreeWorks Upgrade IMPACT: DegreeWorks will be unavailable during this scheduled upgrade. DATE/TIME: 8:00 AM June 1, 2015 thru 5:00 PM June 5th, 2015 OVERVIEW: DegreeWorks will be unavailable starting June 1st thru June 5th due to a system upgrade. The upgrade may be completed early however please plan for DegreeWorks to be unavailable for…Continue Reading DegreeWorks Maintenance

Wireless Maintenance

SERVICE:  Wireless Maintenance IMPACT: The College wireless network service may be intermittent for users during this maintenance window. DATES: Monday, May 18, 2015 – Friday, May 22, 2015 OVERVIEW: Throughout the week of May 18, 2-15 thru May 22, 2015, IT will be performing maintenance and upgrades on the College wireless networks.  During this time,…Continue Reading Wireless Maintenance

TouchNet Upgrade

SERVICE: TouchNet Upgrade IMPACT: Access to Payment Services will be unavailable during this maintenance window. DATE: Saturday, April 25th TIME: 7:00am – 10:00am OVERVIEW: On Saturday, April 25th from 7:00am-10:00am, Information Technology will perform an upgrade to TouchNet. All services will be restored by 10:00am.  During this upgrade one may experience a slight delay in…Continue Reading TouchNet Upgrade

Critical Microsoft Security Update

SERVICE: Critical Microsoft Security Update IMPACT: IT will be applying a critical Microsoft security patch on servers that will affect the applications listed below.  These applications will experience intermittent disruptions in service. DATE: Saturday, April 18, 2015 TIME: 8:00 AM thru 12:00 PM OVERVIEW: A critical Microsoft remote exploit security patch (MS15-034) has been released and will be applied to affected Information Technology Production servers this Saturday, April…Continue Reading Critical Microsoft Security Update

Mediasite Lecture Capture Critical Upgrade

SERVICE: Mediasite Lecture Capture Critical Upgrade IMPACT: Live streaming and recordings through the automated scheduler for Mediasite Lecture Capture will be unavailable during this maintenance window. DATE: Friday, April 17, 2015 TIME: 11:00AM to 1:00PM OVERVIEW: On Friday, April 17th, from 11:00 AM through 1:00 PM, Mediasite will be upgraded to version 7.0. Live streaming…Continue Reading Mediasite Lecture Capture Critical Upgrade

North Campus Internet and Network Connectivity Maintenance

SERVICE: Internet and Network Connectivity Maintenance IMPACT: Wired and wireless network connectivity at the North Campus will be unavailable during this maintenance window. DATE: Thursday, March 19th,  2015 TIME: 9:15pm – 11:15pm OVERVIEW: On Thursday, March 19th, from 9:15pm through 11:15pm, Network Engineering will conduct maintenance on equipment that connects the North Campus to the College network. Wired and wireless network connectivity will…Continue Reading North Campus Internet and Network Connectivity Maintenance