Category: Known Issues

IT Scheduled Maintenance – Wireless

The College of Charleston wireless network is undergoing maintenance tonight, 11/1/2017. Wireless service may be intermittent between 10PM-4:00AM.   After this maintenance, the College of Charleston will be fully patched against the wireless security vulnerability discussed in our prior email notification. We apologize for any inconvenience. If you should have questions, please contact the IT Helpdesk…Continue Reading IT Scheduled Maintenance – Wireless

SERVICE: OAKS, Learning Management System

SERVICE: OAKS, Learning Management System IMPACT: Access to OAKS course content DATE: Wednesday, April 12, 2017 TIME:  6:00am-6:05am OVERVIEW: Information Technology will need to preform emergency maintenance on a fileshare server tomorrow morning, Wednesday, April 12 beginning at 6:00am, that will result in OAKS course content being unavailable for just a few minutes.  All service…Continue Reading SERVICE: OAKS, Learning Management System

Windows 10 and Junos Pulse VPN

Please be aware that the College of Charleston’s Junos Pulse VPN environment does not currently support Windows 10. If you connect to VPN using the Junos Pulse client, please do not upgrade to Windows 10. Network Security is currently upgrading and testing the client to allow for Windows 10 support. We hope to be able…Continue Reading Windows 10 and Junos Pulse VPN

IT Outage Notification

Please report to the Helpdesk any/all occurrences of your voicemail light not working following the Wednesday, June 10 evening reset of the voicemail system. Until we are able to confirm that Spirit has made successful repairs and notify you to that effect, you should occasionally check for voicemail messages even though your voicemail waiting light…Continue Reading IT Outage Notification

OS X Bash Update 1.0

Apple has released a software update for the OS X, the operating system that runs on the Mac, to fix a bash vulnerability. “The vast majority of OS X users are not at risk to recently reported bash vulnerabilities,” an Apple spokesperson told iMore. “Bash, a UNIX command shell and language included in OS X,…Continue Reading OS X Bash Update 1.0

OAKS and Chrome Compatibility Issues

There is a known compatibility issue with OAKS and Google Chrome versions 32 and 33 (beta).  With Google Chrome versions 32 and 33 (beta), pop-up windows are not working properly within OAKS.  These pop-up windows are used frequently throughout the system.  The common behavior is that a window will display “Loading….”, but then times out…Continue Reading OAKS and Chrome Compatibility Issues

Attention Holiday Shoppers

Since the holiday season is upon us, Information Technology (IT) would like to remind shoppers that not all consumer devices function well, or at all, on an enterprise network such as CofC. We hope that this information will help minimize any instances where devices are purchased but are not compatible with the CofC enterprise network….Continue Reading Attention Holiday Shoppers

Known VPN Issue with OS X Mavericks

If you use the College’s VPN system on an Apple device, please do not update your desktop operating system to Mavericks as it may cause issues when accessing the VPN system. The VPN system at the College is purchased from a vendor. The vendor informed IT that they are testing various ways to work around…Continue Reading Known VPN Issue with OS X Mavericks