Category: Important information

Are you Prepared?

It’s never too late to learn how you can prepare in the event of a hurricane! Since the hurricane season is currently upon us, IT encourages you to review the hurricane preparedness guides for faculty, staff and students available on our website. Highlights include: Updating your CougarAlert contact information Protecting your computer equipment Familiarizing yourself…Continue Reading Are you Prepared?

Apple iPad and the TechQual+ Survey Project – Assessing IT Service Outcomes for Higher Education

Don’t forget to participate in the TechQual+ Survey Project about the quality of the College’s technology services. The goal of the project is to understand what end users expect from IT organizations and then to allow a systematic exploration of the IT service outcomes in a way that provides for comparisons across other similar institutions….Continue Reading Apple iPad and the TechQual+ Survey Project – Assessing IT Service Outcomes for Higher Education

Scheduled IT Systems Outage July 20-22

There will be a major, planned College network and systems application outage the weekend of July 20 – 22.  Please plan now for no Internet access beginning Friday night at 6:00 pm with intermittent Internet access while the new systems are tuned. Network access within the campus will not be affected, however systems that are…Continue Reading Scheduled IT Systems Outage July 20-22

May 22nd Downtime

Network Engineering will conduct maintenance on the hardware connecting the College to the BATTERY network and the Juniper VPN on May 22, 2012 between 10:30 PM and May 23, 2012 2:00 AM. During this time network connectivity to and from the BATTERY Network, including the MyCharleston ( web portal, the main College webpage (, INB, SSB, Banner…Continue Reading May 22nd Downtime

Planned System Maintenance

Attention Faculty, Staff and Students: The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for an upgrade this weekend. This upgrade requires that these applications be unavailable for an extended period of time during the weekend:  Outage times include: Friday, May 18, 2012 starting at 10:30 p.m. until Saturday,…Continue Reading Planned System Maintenance

Windows 7 Supported by the College of Charleston

College of Charleston’s Information Technology department has exciting news! Windows 7 will soon be deployed to faculty, staff, and classroom PCs across campus. Windows 7 simplifies computer security, making it easier to reduce the risk of damage caused by viruses, spyware, and other malware. Windows 7 also features an improved backup solution to help keep…Continue Reading Windows 7 Supported by the College of Charleston

Conficker Virus Alert

Since November, the computer worm, Conflicker has been spreading across the Internet and has now infected over 9 million PCs.  If infected, attackers can take complete control of your PC.  Macs are not vulerable.  For more information visit:…Continue Reading Conficker Virus Alert