Category: Faculty

National Cybersecurity Awareness Month: Staying Safe Online

October is National Cybersecurity Awareness Month, a national effort to raise awareness about the importance of staying safe online. The overarching theme for the month is, ‘Own IT. Secure IT. Protect IT.’ and the Division of Information Technology is proud to be a champion for this online safety and education initiative. Here are a few tips…Continue Reading National Cybersecurity Awareness Month: Staying Safe Online

Cybersecurity Awareness Month Event – October 29

Join us on Tuesday, October 29 from 1 – 2 p.m. in the Stern Student Center Ballroom for a National Cybersecurity Awareness Month event. Come listen as College of Charleston Information Technology panel members discuss tips and tricks for keeping yourself safe online. Everyone is welcome – bring a friend! There will be treats, door…Continue Reading Cybersecurity Awareness Month Event – October 29

IT Service Desk Expanded Walk-Up Hours

The Division of Information Technology would like to announce expanded walk-up hours for the new IT Service Desk. Our walk-up hours and locations (map) include: Bell Building: Monday – Thursday 7:30 a.m. to 5:00 p.m.; Friday 7:30 a.m. to 4:00 p.m. Addlestone Library: Monday – Thursday 7:30 a.m. to 9:00 p.m.; Friday 7:30 a.m. to…Continue Reading IT Service Desk Expanded Walk-Up Hours

Yammer Training Outline Available

[Faculty and Staff] Did you miss our Yammer trainings this summer? Visit our training site at training.cofc.edu to download Microsoft’s Yammer Quick Start Guide. You’ll also find our Yammer Training Outline to see what was covered – use this resource if are showing others in your office how to use the social networking platform.  …Continue Reading Yammer Training Outline Available

September Learning Opportunities

With Forms, a Microsoft Office 365 application, you can easily create surveys, quizzes, and polls. Then, you can view results, number of responses, average time to complete, and status of the form in real time or in Excel. It’s even possible to embed the form on web pages and edit settings to allow anonymous results….Continue Reading September Learning Opportunities

IT Service Desk Replaces HelpDesk, Includes Self-Service Portal

This article in The College Today outlines the different ways to contact the new IT Service Desk, including our three walk-up locations, if you need technology assistance. Read it here https://today.cofc.edu/2019/08/29/it-service-desk-replaces-helpdesk-self-service-portal/  …Continue Reading IT Service Desk Replaces HelpDesk, Includes Self-Service Portal

Akindi, the New Scantron Alternative

College of Charleston officially launches Akindi, the new Scantron alternative. Akindi is a more convenient bubble sheet creation and scanning application. Akindi will allow you to: have multiple versions of a test print bubble sheets directly from your department printer grade bubble sheets from any networked scanner grade bubble sheets using your iPhone immediately get…Continue Reading Akindi, the New Scantron Alternative

Help Desk vs. Service Desk: What’s the Difference

Have you heard? So that our name better aligns with what we do, the old IT Help Desk is now the IT Service Desk! Check out this graphic that explains the difference between the two. Reach out to the IT Service Desk with questions by chat help.cofc.edu, phone 843.953.3375, email itservicedesk@cofc.edu or visit any of…Continue Reading Help Desk vs. Service Desk: What’s the Difference

Special Discounts on Personal Computers

[Discounts] Did you know that special discounts on personal computers 🖥 are available to College of Charleston students, faculty, and staff through Apple and Dell? This College Today article provides additional details and links for shopping 🔗 https://today.cofc.edu/…/…/cofc-personal-computer-discounts/…Continue Reading Special Discounts on Personal Computers