Category: Communications

Banner Year End Processing

The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for financial year-end processing today, June 30th at 5:00 p.m. This requires that these applications be unavailable from 5:00 p.m. until approximately 12:05 a.m. July 1st . The following applications will not be available during this time: Banner Finance, HR/PY, Admissions, AR, Financial Aid and…Continue Reading Banner Year End Processing

Phishing Attempt

Information Security has been alerted to a Phishing email that is being delivered to accounts at the College. This does not indicate that your account has been compromised. The e-mail has the subject: “Fraudulent CC charge from“. The body reads: “I have this $582 charge on my card from I am attaching my…Continue Reading Phishing Attempt

External Internet Service Disruption

The College of Charleston’s external internet access is experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconveinecience and thank you for your cooperation during this time. If you should have any questions, please contact the IT Helpdesk at 843-953-3375 or….Continue Reading External Internet Service Disruption

New Telephone Dialing Procedures Starting September 19

South Carolina has approved a new area code overlay to meet the growing demand of telephone numbers. As a result, on September 19th, 2015 you will need to change the way you dial your local calls. What is an area code overlay? An overlay is the addition of another area code (854) to the same geographic…Continue Reading New Telephone Dialing Procedures Starting September 19

DegreeWorks Maintenance

SERVICE: DegreeWorks Upgrade IMPACT: DegreeWorks will be unavailable during this scheduled upgrade. DATE/TIME: 8:00 AM June 1, 2015 thru 5:00 PM June 5th, 2015 OVERVIEW: DegreeWorks will be unavailable starting June 1st thru June 5th due to a system upgrade. The upgrade may be completed early however please plan for DegreeWorks to be unavailable for…Continue Reading DegreeWorks Maintenance

Realignment of Departments in IT

The Division of Information Technology is strategically re-aligning departments to foster a more collaborative working environment and improve our efficiencies to benefit the College community. This revised organizational structure better aligns the natural work affinities among units within IT; it better relates to the disciplines of the IT Project Management Office; and it encourages forward-thinking…Continue Reading Realignment of Departments in IT

IT Hurricane Preparedness Guides

Since hurricane season will soon be upon us, we encourage you to review the IT hurricane preparedness guides for faculty, staff and students available on our website. The guides are sure to provide you with new and important information. You can access the respective guides below: Faculty and Staff Hurricane Preparedness Guide Student Hurricane Preparedness Guide…Continue Reading IT Hurricane Preparedness Guides