Category: Communications

New MyCharleston Password Recovery Functionality

*At this time, Information Technology will postpone the MyCharleston Password Recovery Implementation that was originally scheduled for tomorrow, Wednesday August 19th, until after the start of classes. We will keep the campus informed of the new implementation date. We are excited to announce an upcoming improvement to your MyCharleston password recovery experience. We are implementing…Continue Reading New MyCharleston Password Recovery Functionality

Campus Wireless Network Maintenance

SERVICE: Wireless Access Point Maintenance IMPACT: The College wireless network services will be intermittent for users during this maintenance window. DATE: Wednesday, August 12th, 2015 TIME: 12:00AM to 4:00AM OVERVIEW: On Wednesday, August 12th, 2015 , starting at 12:00 AM through 4:00 AM, Network Engineering will perform software upgrades to the wireless access points at the College. Wireless connectivity at…Continue Reading Campus Wireless Network Maintenance

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, August 9th. TIME: 7:00AM until 4:00PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance window. The applications…Continue Reading Routine Application Maintenance

Wireless Network and Wireless Internet Connectivity Maintenance

SERVICE: Wireless Network and Wireless Internet Connectivity Maintenance IMPACT: Wireless network and Wireless Internet connectivity within Maybank Hall will be intermittent during this maintenance window. DATE: Sunday, August 9th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Sunday, August 9th, 2015, at 10:00 PM through 11:00 PM, Network Engineering will perform software upgrades to equipment that…Continue Reading Wireless Network and Wireless Internet Connectivity Maintenance

Harbor Walk Network and Internet Connectivity Maintenance

SERVICE: Harbor Walk Network and Internet Connectivity Maintenance IMPACT: Harbor Walk Wired and Wireless Network and Internet Connectivity will be unavailable during this maintenance window. DATE: Friday, August 7th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Friday, August 7th, 2015, at 10:00 PM through 11:00 PM, Network Engineering will perform software upgrades to equipment that…Continue Reading Harbor Walk Network and Internet Connectivity Maintenance

Windows 10

Windows 10 was released by Microsoft and the College of Charleston (CofC) Information Technology division (IT) is just as excited as the news media about this newest operating system. However, we have been testing early releases of Windows 10 for several months now and we already know that there are compatibility challenges for Windows 10 with several…Continue Reading Windows 10

Internet Connectivity Maintenance

SERVICE: Internet Connectivity Maintenance IMPACT: No impact to campus Internet access is expected. DATE: Wednesday, July 22nd, 2015 TIME: 12:00am – 1:00am OVERVIEW: On Wednesday, July 22nd, 2015, at 12:00 AM through 1:00 AM, one of the College’s Internet service provider will perform maintenance on equipment that connects the College to the Internet. Internal network…Continue Reading Internet Connectivity Maintenance

Voicethread Maintenance Update

SERVICE: VoiceThread Upgrade (Voicethread.com) IMPACT: VoiceThread will not be available during this maintenance window due to the vendor performing system updates. DATE: Saturday, August 1, 2015 TIME: 12:00AM until 2:00AM OVERVIEW: On Saturday, August 1st, VoiceThread will be performing system updates. Voice thread will be unavailable from 12:00AM until 2:00AM. To learn more about Voicethread, please visit the TLT Tutorials site. Please…Continue Reading Voicethread Maintenance Update

Internet Connectivity Maintenance

SERVICE: Internet Connectivity Maintenance IMPACT: No impact to campus Internet access is expected. DATE: Sunday, July 19th, 2015 TIME: 11:00pm – 12:00am OVERVIEW: On Sunday, July 19th, at 11:00 PM through 12:00 AM, Network Engineering will perform software upgrades to equipment that connects the College to the Internet. Internal network connectivity will not be affected and…Continue Reading Internet Connectivity Maintenance

Routine System Maintenance

SERVICE: Routine System Maintenance IMPACT: CofC-Guest will be unavailable at all campus locations and CofC-Secure will be unavailable at the locations listed below during the maintenance window. The file servers will experience a brief service disruption. DATE: Saturday, July 11, 2015 thru Sunday, July 12, 2015 TIME: 10:00 PM Saturday through 8:00 AM Sunday OVERVIEW: IT will be performing preventative maintenance on College…Continue Reading Routine System Maintenance