Category: Communications

VPN Software Upgrade

SERVICE: Internal and External VPN IMPACT: Internal and External VPN Access will be intermittent throughout the identified maintenance window. DATE: Thursday, September 10, 2015 TIME: 12:00PM to 1:00PM OVERVIEW: On Thursday, September 10th from 12:00 PM until 1:00 PM, Network Engineering will perform a software upgrade on equipment that supports the internal and external VPN. During this time, internal and…Continue Reading VPN Software Upgrade

Emergency Maintenance for CofC-Guest Wireless

SERVICE: CofC-Guest Wireless Network IMPACT: Wireless network access for CofC-guest will be unavailable DATE: Thursday, August 27th TIME: 8:30PM to 10:30PM OVERVIEW: On Thursday, August 27th at 8:30PM through 10:30PM, Network Engineering will perform emergency maintenance on the Guest network to resolve an issue with the servers that control internet access for users connected to CofC-Guest. Wireless network access for…Continue Reading Emergency Maintenance for CofC-Guest Wireless

OAKS Synchronization Issue

College of Charleston’s OAKS Learning Management System is experiencing a technical difficulty at this time. There is a synchronization issue between OAKS and MyCharleston (Banner). We are currently working with the vendor to correct it. If you notice any discrepancies in OAKS such as a course not being displayed properly or incorrect class lists, please know that…Continue Reading OAKS Synchronization Issue

Bell Data Center Network Maintenance

SERVICE: Bell Data Center Network Maintenance IMPACT: No interruption to service is expected DATE: Sunday, August 23rd, 2015 TIME: 5:00 PM to 5:30 PM OVERVIEW: On Sunday, August 23rd at 5:00 PM through 5:30PM, Network Engineering will perform emergency maintenance on equipment that network connectivity to the Bell Data Center. No interruption to service is…Continue Reading Bell Data Center Network Maintenance

OAKS Intermittent Login Issues

The College of Charleston’s OAKS (Learning Management System) is experiencing intermittent login issues. Information Technology is aware of the situation and working to restore service. Because the issues are intermittent, it’s best to wait a few minutes and try to login again. If you continue to experience these issues, please report them to the Helpdesk at 843-953-3375 or by emailing…Continue Reading OAKS Intermittent Login Issues

Revised: Network and Internet Connectivity Maintenance

The network and internet connectivity maintenance that was originally scheduled for today, Wednesday, August 19th from 8:00 PM to 11:30 PM has been rescheduled for Sunday, August 23rd from 6:00 PM to 9:00 PM. SERVICE: Network and Internet Connectivity Maintenance IMPACT: Wired network and Internet connectivity in the areas listed below will be unavailable during…Continue Reading Revised: Network and Internet Connectivity Maintenance

Windows 10 and Junos Pulse VPN

Please be aware that the College of Charleston’s Junos Pulse VPN environment does not currently support Windows 10. If you connect to VPN using the Junos Pulse client, please do not upgrade to Windows 10. Network Security is currently upgrading and testing the client to allow for Windows 10 support. We hope to be able…Continue Reading Windows 10 and Junos Pulse VPN

Randolph Hall Internet Maintenance

SERVICE: Randolph Hall Internet Connectivity Maintenance IMPACT: Randolph Hall wired Network and Internet connectivity will be unavailable during this maintenance window. DATE: Thursday, August 13th, 2015 TIME: 4:00am – 4:30am OVERVIEW: On Thursday, August 13th, 2015, at 4:00 AM through 4:30 AM, Network Engineering will perform software upgrades to network equipment within Randolph Hall. Wired…Continue Reading Randolph Hall Internet Maintenance

Targeted Network and Wireless Maintenance

SERVICE: Network and Wireless Maintenance IMPACT: Wired network and wireless Internet connectivity at Harbor Walk, North Campus, Grice, Patriots Point, Central Stores, and Dixie Plantation will be unavailable during this maintenance window. DATE: Thursday, August 13th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Thursday, August 13th, 2015, at 10:00 PM through 11:00 PM, Network Engineering…Continue Reading Targeted Network and Wireless Maintenance