Category: Communications

Cyber Safety and Tax Season

The end of tax season is the prime time for hackers. If you file your taxes electronically, Information Technology would like to offer a few helpful tips during this time. Never provide your Social Security Number (SSN) over email, even to a legitimate company with a legitimate reason to ask for it, unless the email…Continue Reading Cyber Safety and Tax Season

Windows XP Update

Still running Windows XP? If so, your computer will not be able to access the College Network due to a security risk. Please contact to learn how you can restore your access. Windows XP ‘Sunset’ Facts IT began the transition to Windows 7 starting in January 2012. Since January 2012, IT has upgraded roughly 2500 to Windows 7….Continue Reading Windows XP Update

Heartbleed Bug Status at the College of Charleston

What is the Heartbleed Bug? On Monday April 7, 2014, security researchers discovered a flaw in one of the tools used to secure internet traffic. That tool, called OpenSSL, is responsible for providing security on the Internet. This vulnerability, named the Heartbleed bug, could allow attackers to steal usernames, passwords and other protected information from…Continue Reading Heartbleed Bug Status at the College of Charleston

Internet Connectivity Maintenance

WHAT YOU NEED TO KNOW: SERVICE: Internet Connectivity Maintenance IMPACT: Internet connectivity will remain available, however, Internet performance may be temporarily reduced during this maintenance window DATE: Friday, April 11, 2014 TIME: 6:30PM – 7:30PM OVERVIEW: On Friday, April 11, at 6:30 PM through 7:30 PM, one of the College’s Internet Service Providers will conduct…Continue Reading Internet Connectivity Maintenance

IT Strategic Advisory Committee Update

On March 17th, the IT Strategic Advisory Committee (ITSAC) officially finished their inaugural planning season with the finalization of the FY15-17 IT Strategic Plan.  The FY15-17 IT Strategic Plan is a rolling three-year plan that will be updated and realigned annually through the work of the ITSAC.  This year, the Committee developed a set of…Continue Reading IT Strategic Advisory Committee Update

Classroom Software Requests for Upcoming Semester(s)

Prior to the beginning of each semester at the College, Information Technology (IT) updates academic-related software applications on the computers in smart classrooms, computer labs, meeting rooms, and the Library Student Computing Center. This service is designed to support the changing instructional needs of the faculty. What software do you need for the upcoming semesters?…Continue Reading Classroom Software Requests for Upcoming Semester(s)

Help Us Serve You Better

This is just a friendly reminder to always initiate your IT service requests or questions through the IT Helpdesk. This process allows IT to create a work order for your request. The data from work orders allows IT technicians to: track internal progress to ensure a timely resolution research if problems are occurring with other…Continue Reading Help Us Serve You Better