Due to the upcoming renovations in the library, the Scantron machine located on the 3rd floor will not be available for use between May 2, 2014 and August 15, 2014. However, the Scantron service located on the 5th floor of the Bell building will continue to be available. Due to finals week and the May…Continue Reading Scantron Availability
Cyber Safety and Tax Season
The end of tax season is the prime time for hackers. If you file your taxes electronically, Information Technology would like to offer a few helpful tips during this time. Never provide your Social Security Number (SSN) over email, even to a legitimate company with a legitimate reason to ask for it, unless the email…Continue Reading Cyber Safety and Tax Season
Windows XP Update
Still running Windows XP? If so, your computer will not be able to access the College Network due to a security risk. Please contact Helpdesk@cofc.edu to learn how you can restore your access. Windows XP ‘Sunset’ Facts IT began the transition to Windows 7 starting in January 2012. Since January 2012, IT has upgraded roughly 2500 to Windows 7….Continue Reading Windows XP Update
Heartbleed Bug Status at the College of Charleston
What is the Heartbleed Bug? On Monday April 7, 2014, security researchers discovered a flaw in one of the tools used to secure internet traffic. That tool, called OpenSSL, is responsible for providing security on the Internet. This vulnerability, named the Heartbleed bug, could allow attackers to steal usernames, passwords and other protected information from…Continue Reading Heartbleed Bug Status at the College of Charleston
April 2014 IT Newsletter
View the full newsletter at: IT April 2014 Newsletter Topics for this month include: OAKS Upgrade Windows XP Reminder WordCamp Announcement IT Strategic Advisory Planning Committee Progress Google Search Appliance Upgrade Classroom Software Requests Below is a quick preview. (Click the image to view full newsletter)…Continue Reading April 2014 IT Newsletter
Internet Connectivity Maintenance
WHAT YOU NEED TO KNOW: SERVICE: Internet Connectivity Maintenance IMPACT: Internet connectivity will remain available, however, Internet performance may be temporarily reduced during this maintenance window DATE: Friday, April 11, 2014 TIME: 6:30PM – 7:30PM OVERVIEW: On Friday, April 11, at 6:30 PM through 7:30 PM, one of the College’s Internet Service Providers will conduct…Continue Reading Internet Connectivity Maintenance
IT Strategic Advisory Committee Update
On March 17th, the IT Strategic Advisory Committee (ITSAC) officially finished their inaugural planning season with the finalization of the FY15-17 IT Strategic Plan. The FY15-17 IT Strategic Plan is a rolling three-year plan that will be updated and realigned annually through the work of the ITSAC. This year, the Committee developed a set of…Continue Reading IT Strategic Advisory Committee Update
Classroom Software Requests for Upcoming Semester(s)
Prior to the beginning of each semester at the College, Information Technology (IT) updates academic-related software applications on the computers in smart classrooms, computer labs, meeting rooms, and the Library Student Computing Center. This service is designed to support the changing instructional needs of the faculty. What software do you need for the upcoming semesters?…Continue Reading Classroom Software Requests for Upcoming Semester(s)
March 2014 IT Newsletter
View the full newsletter at: IT March 2014 Newsletter. Topics for this month include: OAKS Upgrade Classroom Support Update Automated Workflow Forms OAKS and Chrome Compatibility Issue Windows XP End of Life Reminder Below is a quick preview. (Click the image to view full newsletter)…Continue Reading March 2014 IT Newsletter
Help Us Serve You Better
This is just a friendly reminder to always initiate your IT service requests or questions through the IT Helpdesk. This process allows IT to create a work order for your request. The data from work orders allows IT technicians to: track internal progress to ensure a timely resolution research if problems are occurring with other…Continue Reading Help Us Serve You Better