Category: Applications

Are you Prepared?

It’s never too late to learn how you can prepare in the event of a hurricane! Since the hurricane season is currently upon us, IT encourages you to review the hurricane preparedness guides for faculty, staff and students available on our website. Highlights include: Updating your CougarAlert contact information Protecting your computer equipment Familiarizing yourself…Continue Reading Are you Prepared?

Windows 7 Announcement

Sent on behalf of the Information Technology Helpdesk… Information Technology is pleased to announce that we are upgrading campus Windows computers to the Windows 7 operating system. Windows 7 simplifies computer security, making it easier to reduce the risk of damage caused by viruses, spyware, and other malware. It also has many other features, including…Continue Reading Windows 7 Announcement

Synchronization Issues between OAKS and Banner

Discrepancies between your Banner course roll and your OAKS course classlist/roll will be resolved overnight (1/10-1/11). All synchronization issues should be fixed tomorrow, Friday, January 11th.  With the help of IT Networking, no downtime will be required. Requests such as cross-listing courses, enrolling instructors/fake students/etc., or enrollments in non-Banner (special or DEV) courses still need…Continue Reading Synchronization Issues between OAKS and Banner

Update with OAKS Cross-listing

All time-senstive Helpdesk tickets regarding OAKS cross-listing requests have been completed. Due to the urgency of the requests and the vendor not fixing the issue until January 2, the OAKS administrator worked over the weekend to complete the backlog of Helpdesk tickets submitted since December 2012. All delayed requests should now be complete. If you…Continue Reading Update with OAKS Cross-listing

Important Information about OAKS Cross-listing

OAKS was upgraded to Version 10 on December 18th. Following the upgrade, the IT OAKS administrator discovered a cross-listing applications software error. A high priority ticket was submitted immediately to Desire2Learn and was resolved by the vendor on January 2, 2013. No cross-listing requests made by faculty prior to the upgrade were processed by IT…Continue Reading Important Information about OAKS Cross-listing

OAKS Version 10 Now Available

Version 10 OAKS was successfully upgraded to Version 10 on December 17th. Version 10 has new interface changes for a more intuitive experience for faculty and staff. The new user interface includes: A new top bar that provides easy access to courses, alerts and personal settings Redesigned homepage tool with different branding and layout options;…Continue Reading OAKS Version 10 Now Available

OAKS Version 10 – Coming December 18, 2012

We are excited to announce the new version of OAKS that will be available December 18th! OAKS will not be available on December 17th due to the upgrade. Watch a video at to check out the new features!  For detailed list of all of the features and Version 10 tutorials please visit the OAKS blog at The…Continue Reading OAKS Version 10 – Coming December 18, 2012

Mobile Website and Application Policy

The College of Charleston has adopted a new policy regarding mobile website and application development.  The policy went into effect August 1, 2012. All existing or proposed College of Charleston mobile website and mobile application (“apps”) projects developed for the use of College of Charleston offices or departments, or containing content that represents the College of Charleston…Continue Reading Mobile Website and Application Policy