Month: March 2020

IT Service Desk Limited Walk-Up Schedule

Beginning Monday, March 30, 2020, the IT Service Desk Bell 525 walk-up location will be operating on a limited schedule of 10:00 a.m. to 2:00 p.m. Monday through Friday. Support via telephone, email and chat will remain on a regular schedule of 7:30 a.m. to 10:00 p.m. Monday through Friday and 2:00 p.m. to 10:00…Continue Reading IT Service Desk Limited Walk-Up Schedule

Online Workshops Offered for Students – Accessing and Using VoiceThread

Student Instructional Technology Services is offering a series of online workshops for students who would like to become more familiar with Accessing and Using VoiceThread. VoiceThread is a web-based content delivery application that allows students to assemble and narrate media-rich presentations that can be shared with professors, classmates, and others. What sets VoiceThread apart from other online…Continue Reading Online Workshops Offered for Students – Accessing and Using VoiceThread

Adobe Acrobat Pro and Adobe Creative Suite Now Available for Personal Computers

Adobe Acrobat Pro and Adobe Creative Suite are now available, at no cost, to College of Charleston students, faculty, and staff for temporary use on personal computers through May 31, 2020 to assist with learning, teaching, and working remotely. The Adobe Acrobat Pro version allows you to create, edit, sign, and convert most PDF files to Word documents. The Adobe Creative Suite includes visual and…Continue Reading Adobe Acrobat Pro and Adobe Creative Suite Now Available for Personal Computers

Online Workshops Offered for Learning Remotely Tools

Beginning this Saturday, March 21, Student Instructional Technology Services is offering a series of online workshops to students who would like to become more familiar with various learning remotely tools available at the College. Workshops will cover topics such as Installing Office 365 Applications, Using Zoom Video Conferencing, Introduction to OAKS, and Setting Up the…Continue Reading Online Workshops Offered for Learning Remotely Tools

IT Service Desk Walk Up Hours During e-Learning

The IT Service Desk Bell 525 walk up location will be open 8:00 a.m. to 4:00 p.m. Monday through Friday during the modified schedule e-learning period. Support via telephone, email, and chat will remain on a regular schedule of 7:30 a.m. to 10:00 p.m. Monday through Friday and 2:00 p.m. to 10:00 p.m. Saturday and…Continue Reading IT Service Desk Walk Up Hours During e-Learning

IT Service Desk Spring Break Hours

The College of Charleston IT Service Desk Education Center Atrium and Lightsey Center 2nd floor walk-up locations will be closed Monday, March 16, 2020 through Friday, March 20, 2020. The Addlestone Library walk-up location will be operating on a modified schedule and will close daily at 6:00 pm Monday, March 16, 2020 through Thursday, March…Continue Reading IT Service Desk Spring Break Hours

Spring Break Cyber Safety Tips

Headed off campus for Spring Break? Here are some cyber safety tips for keeping personal information safe while traveling. – Beware of connecting to fake public networks and turn off Wi-Fi when not in use. – Avoid using public Wi-Fi networks to conduct personal business, bank, or shop online. – Turn on Find My Phone…Continue Reading Spring Break Cyber Safety Tips

Microsoft OneDrive and Teams Learning Sessions

[Faculty and Staff Learning Sessions] Microsoft OneDrive provides faculty, staff, and students 1 TB of cloud-based storage for College files. Using OneDrive, instead of your local hard drive, allows you to access work or projects from anywhere, at any time, using any device. In these one-hour trainings, IT will share best practices and fundamentals of the application like…Continue Reading Microsoft OneDrive and Teams Learning Sessions