Month: September 2019

IT Service Desk Expanded Walk-Up Hours

The Division of Information Technology would like to announce expanded walk-up hours for the new IT Service Desk. Our walk-up hours and locations (map) include: Bell Building: Monday – Thursday 7:30 a.m. to 5:00 p.m.; Friday 7:30 a.m. to 4:00 p.m. Addlestone Library: Monday – Thursday 7:30 a.m. to 9:00 p.m.; Friday 7:30 a.m. to…Continue Reading IT Service Desk Expanded Walk-Up Hours

Yammer Training Outline Available

[Faculty and Staff] Did you miss our Yammer trainings this summer? Visit our training site at training.cofc.edu to download Microsoft’s Yammer Quick Start Guide. You’ll also find our Yammer Training Outline to see what was covered – use this resource if are showing others in your office how to use the social networking platform.  …Continue Reading Yammer Training Outline Available

September Learning Opportunities

With Forms, a Microsoft Office 365 application, you can easily create surveys, quizzes, and polls. Then, you can view results, number of responses, average time to complete, and status of the form in real time or in Excel. It’s even possible to embed the form on web pages and edit settings to allow anonymous results….Continue Reading September Learning Opportunities

IT Service Desk Replaces HelpDesk, Includes Self-Service Portal

This article in The College Today outlines the different ways to contact the new IT Service Desk, including our three walk-up locations, if you need technology assistance. Read it here https://today.cofc.edu/2019/08/29/it-service-desk-replaces-helpdesk-self-service-portal/  …Continue Reading IT Service Desk Replaces HelpDesk, Includes Self-Service Portal