Self-Service Password Reset Coming Soon

Have you ever come back from a vacation or started a new semester and forgot your College of Charleston password? Do you wish you could just change it yourself without calling the Helpdesk?

In the coming weeks, the Division of Information Technology will be releasing a new feature, called Self-Service Password Reset, that will enable you to reset, unlock, and change your password on your own.

Be on the lookout for follow-up communications from Information Technology that will alert you to when you can start to use this functionality and how to setup your account.

If you have questions or concerns, you can reach the Helpdesk by phone at 843-953-3375, email at or through the portal at