Month: November 2018

Self-Service Password Reset Now Available

Earlier this month, the Division of Information Technology announced the roll out of a new feature called Self-Service Password Reset. This functionality is now available and will enable you to reset, unlock, and change your College of Charleston password on your own. To use this service, you must first register your account using a phone number and…Continue Reading Self-Service Password Reset Now Available

Thanksgiving Break

The IT Helpdesk will be operating in a limited capacity Friday, November 23 – Saturday, November 24. The IT Helpdesk will be monitoring chat at help.cofc.edu and email helpdesk@cofc.edu. The IT Helpdesk will not be available via telephone on these days. As always, an on call technician will be available for faculty and staff emergencies…Continue Reading Thanksgiving Break

Self-Service Password Reset Coming Soon

Have you ever come back from a vacation or started a new semester and forgot your College of Charleston password? Do you wish you could just change it yourself without calling the Helpdesk? In the coming weeks, the Division of Information Technology will be releasing a new feature, called Self-Service Password Reset, that will enable…Continue Reading Self-Service Password Reset Coming Soon

Helpdesk Hours – November 6

The IT Helpdesk will be operating in a limited capacity on Tuesday, November 6. The IT Helpdesk will be monitoring chat at http://help.cofc.edu and email at helpdesk@cofc.edu, but will not be available via telephone during this time. As always, an on call technician will be available for faculty and staff emergencies outside of the hours listed. Hours…Continue Reading Helpdesk Hours – November 6