Year: 2018

Winter Break Hours

The College of Charleston IT Helpdesk will be operating in a limited capacity Saturday, December 22 through Sunday, December 23 and again Wednesday, December 26 through Sunday, December 30. The IT Helpdesk will be monitoring chat at help.cofc.edu and email at helpdesk@cofc.edu. The IT Helpdesk will not be available via telephone on these days. As always, an on-call technician will be available for faculty and staff emergencies outside…Continue Reading Winter Break Hours

Reminder: Register Now for Self-Service Password Reset 

A follow-up to our November message to remind you to register for Self-Service Password Reset. If you haven’t already, take a few minutes before leaving for winter break and register your account for Self-Service Password Reset. We know it’s a busy time of year, but many people leave for break and forget their passwords once…Continue Reading Reminder: Register Now for Self-Service Password Reset 

Windows 10 Upgrade Now Available

The Division of Information Technology is working to transition all College-owned computers to Windows 10. The upgrade to Windows 10 must be made in order to comply with Microsoft’s phase out of Windows 7 support. All classroom, lab, and student-area computers have already been upgraded to the new version. In addition, all new computers purchased and any…Continue Reading Windows 10 Upgrade Now Available

Good Luck on Final Exams

Good luck on final exams College of Charleston students! Need to print final assignments or exam study notes? Printing locations on campus include the Addlestone Library and Education Center Atrium. Students can also send print jobs from personal devices to printers in these locations using Mobility Print. Devices must be connected to the Ethernet or eduroam wireless…Continue Reading Good Luck on Final Exams

Self-Service Password Reset Now Available

Earlier this month, the Division of Information Technology announced the roll out of a new feature called Self-Service Password Reset. This functionality is now available and will enable you to reset, unlock, and change your College of Charleston password on your own. To use this service, you must first register your account using a phone number and…Continue Reading Self-Service Password Reset Now Available

Thanksgiving Break

The IT Helpdesk will be operating in a limited capacity Friday, November 23 – Saturday, November 24. The IT Helpdesk will be monitoring chat at help.cofc.edu and email helpdesk@cofc.edu. The IT Helpdesk will not be available via telephone on these days. As always, an on call technician will be available for faculty and staff emergencies…Continue Reading Thanksgiving Break

Self-Service Password Reset Coming Soon

Have you ever come back from a vacation or started a new semester and forgot your College of Charleston password? Do you wish you could just change it yourself without calling the Helpdesk? In the coming weeks, the Division of Information Technology will be releasing a new feature, called Self-Service Password Reset, that will enable…Continue Reading Self-Service Password Reset Coming Soon

Helpdesk Hours – November 6

The IT Helpdesk will be operating in a limited capacity on Tuesday, November 6. The IT Helpdesk will be monitoring chat at http://help.cofc.edu and email at helpdesk@cofc.edu, but will not be available via telephone during this time. As always, an on call technician will be available for faculty and staff emergencies outside of the hours listed. Hours…Continue Reading Helpdesk Hours – November 6

Information Technology Newsletter | Fall 2018

[Information Technology Newsletter | Fall 2018] The Division of Information Technology’s fall newsletter covers technology in the newly renovated Hollings Science Center, the recent campus wireless network upgrade, the L.I.V.E. Studio equipment, and more. Read POINTS OF INNOVATION here https://mailchi.mp/8d3b1455cc52/information-technology-newsletter-fall-2018  …Continue Reading Information Technology Newsletter | Fall 2018