Banner Document Management Upgrade

SERVICE: Banner Document Management
IMPACT: Banner Document Management (BDM) will be unavailable during this maintenance window.
DATE: Tuesday October 6, 2015 thru Thursday October 8, 2015
TIME: all day/all night

OVERVIEW: On Tuesday, October 6, beginning at 7:30 AM through Thursday October 8 11:59 PM, Information Technology will be upgrading Banner Document Management. Access to view, scan and index documents in BDM will be unavailable during this maintenance window. Once upgraded, BDM clients will need to install new controls which function with the new version of BDM. Detailed instructions for installing the new controls will be sent directly to the BDM users prior to the upgrade.

During this outage, processes which create documents that are automatically imported into BDM will continue to run and stage the documents. When BDM is available again these staged documents will be imported and indexed into BDM. Examples of these automated processes are:

  • Axiom Student Employment Hire forms.
  • Parchment transcripts.
  • Program of Study Management (POSM).
  • Web Forms on the MyCharleston My Forms tab such as Addition to the Grade Roll, Change of Grade, Student Financial Responsibility Agreement, Teaching Effort.

ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.