Month: March 2015

Academic Research Network: Gathering Your Needs, Shaping the Offering.

Academic Research Network: Gathering Your Needs, Shaping the Offering. As faculty active in research, you have technology needs specific to your research efforts, different from your needs with respect to the classroom. You may require dedicated servers and storage, be collaborating with colleagues in remote locations, or need access to specialized applications. Information Technology is soliciting needs from…Continue Reading Academic Research Network: Gathering Your Needs, Shaping the Offering.

New Course Display Feature in OAKS

A new feature is available in the OAKS My Courses widget that will make it easier to access your courses. You can now display courses by specific semesters, such as Spring 2015, and by your role (Instructor, Content Assistant, Student, etc). As a result, you’ll be able to find your current courses more quickly and easily….Continue Reading New Course Display Feature in OAKS

North Campus Internet and Network Connectivity Maintenance

SERVICE: Internet and Network Connectivity Maintenance IMPACT: Wired and wireless network connectivity at the North Campus will be unavailable during this maintenance window. DATE: Thursday, March 19th,  2015 TIME: 9:15pm – 11:15pm OVERVIEW: On Thursday, March 19th, from 9:15pm through 11:15pm, Network Engineering will conduct maintenance on equipment that connects the North Campus to the College network. Wired and wireless network connectivity will…Continue Reading North Campus Internet and Network Connectivity Maintenance

2014 TechQual+ Survey Results

OVERVIEW College of Charleston faculty, staff, and students participated in the Fall 2014 IT TechQual+ Survey, which is designed to capture the user perspective on Information Technology (IT) services at the College. By conducting an annual TechQual+ survey, IT is able to assess the strength and performance of IT’s services using an approach that focuses on College…Continue Reading 2014 TechQual+ Survey Results

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, March 8, 2015 TIME: 9:00 AM until 4:00 PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance…Continue Reading Routine Application Maintenance

eProcurement Upgrade

SERVICE: eProcurement Upgrade IMPACT: Access to eProcurement will be unavailable during this maintenance window. DATE: Friday, March 6th TIME: 9:30am – 11:30am OVERVIEW: On Friday, March 6th from 9:30am-11:30am, Information Technology will perform an upgrade to eProcurement. All services will be restored by 11:30am. ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog…Continue Reading eProcurement Upgrade

OAKS Maintenance

SERVICE: OAKS Service Pack Upgrade IMPACT: Access to OAKS will be unavailable during this maintenance window. DATE: Friday, March 6th TIME: 9:30am – 11:30am OVERVIEW: On Friday, March 6th from 9:30am-11:30am, Information Technology will perform a Service Pack upgrade to OAKS. All services will be restored by 11:30am. ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on…Continue Reading OAKS Maintenance