ResNet is a high-speed internet service that provides internet access to every student living on campus at the College of Charleston. This service is covered in the cost of student housing, so there are no monthly fees. Support for the computer network in the residence halls and historic houses is provided by Apogee. For support,…Continue Reading ResNet Internet Service
eProcure Tip: Adobe Software Favorites Link
IT has streamlined the process for purchasing Adobe Software in eProcure by creating an Adobe software favorites link. Use the favorites link to find the most commonly used Adobe software. Watch the quick video below to see how to access the new Adobe software favorites link. You can also access the video at https://cofc.mediaspace.kaltura.com/media/eProcure+Software+Favorites/1_3p3g21p8/16251181. You can…Continue Reading eProcure Tip: Adobe Software Favorites Link
MyCharleston Service Disruption
Update 8/11/14 at 1:12PM: The College of Charleston’s MyCharleston has been restored and is operating normally. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu. 8/11/14 at 12:15PM: The College of Charleston’s MyCharleston is experiencing an unscheduled disruption in service. Information Technology is aware of the situation. In order to restore…Continue Reading MyCharleston Service Disruption
CofC-guest Wireless Maintenance
SERVICE: CofC-guest Wireless Maintenance IMPACT: The CofC-guest wireless network service will be intermittent during this maintenance window. DATE: Wednesday, August 13th, 2014 OVERVIEW: IT will be upgrading the CofC-guest wireless network. Access to CofC-guest will be intermittent on August 13th, 2014 beginning at 9:00AM and lasting throughout the day. After the upgrade, visitors connecting to…Continue Reading CofC-guest Wireless Maintenance
Scheduled Maintenance: Upgrade of Wireless Equipment
SERVICE: Replacement of Wireless Equipment IMPACT: Wireless network access may be intermittent in the buildings listed below during this maintenance window. DATE: Tuesday, August 12th, 2014 and Wednesday, August 13th, 2014 OVERVIEW: On August 12th and August 13th, wireless network access may be intermittent in the following buildings: Marlene and Nathan Addlestone Library Thaddeus Street…Continue Reading Scheduled Maintenance: Upgrade of Wireless Equipment
Alcohol EDU and Haven EDU Services Restored
Access to the College of Charleston’s Alcohol EDU (alcohol abuse prevention) and Haven EDU (sexual assault prevention) online training classes has been restored. If you experience any further issues with these applications, please contact IT Helpdesk at 843-953-3375 or helpdesk@cofc.edu. Thank you for your cooperation….Continue Reading Alcohol EDU and Haven EDU Services Restored
SPSS + AMOS and Minitab Software
SPSS (with AMOS) Description Information Technology provides annual licensing for SPSS statistical software and AMOS, an add-on module for SPSS. SPSS is a comprehensive software package that includes data management, statistics, and reporting capabilities. AMOS (Analysis of Moment Structures) is a structural equation modeling program that, while it is a separate installation, is launched from within SPSS. Dr….Continue Reading SPSS + AMOS and Minitab Software
Banner INB Upgrade
SERVICE: Banner INB Upgrade IMPACT: Banner INB will be upgraded and inaccessible for all users during this maintenance window. DATE: Sunday, August 3, 2014 TIME: 7:00 a.m. – 3:00 p.m. OVERVIEW: IT will be performing upgrades on the College applications listed below and their respective services will be unavailable. All services will be restored by…Continue Reading Banner INB Upgrade
Routine Application Maintenance
SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below. These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, August 3rd TIME: 12:00AM until 4:00PM OVERVIEW: IT will be performing preventative maintenance on the College applications listed below. These applications may experience a brief…Continue Reading Routine Application Maintenance
Alcohol EDU and Haven EDU Service Disruption
The College of Charleston’s Alcohol EDU (alcohol abuse prevention) and Haven EDU (sexual assault prevention) online training classes for incoming freshmen are experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience and thank you for your cooperation during this time. If…Continue Reading Alcohol EDU and Haven EDU Service Disruption