IT is hosting a Google Hangouts (live) session on Tuesday, September 16, 2014 starting at 2:00PM. Come hangout (online) with IT and learn more about our blog service on campus for faculty and staff. Sign up for this session at https://plus.google.com/events/ct2b1a80ddobftvfggvblq33goo. If you’re having difficulty viewing the invitation below, visit https://blogs.cofc.edu/it/files/2014/09/Hangout-1x0311d.jpg….Continue Reading Hangout with IT!
TechQual+ Survey Impact
Your Feedback Matters to IT. No, really, your feedback does matter. Each year, IT applies the results of your feedback from the TechQual+ survey to improve IT services and support. The Faculty Educational Technology Committee (FETC) and the Information Technology Strategic Advisory Committee (ITSAC) also uses the results to identify possible areas of focus for…Continue Reading TechQual+ Survey Impact
Brightspace: Desire2Learn’s Integrated Learning Platform
The College of Charleston’s Learning Management System, OAKS, is the ‘integrated learning platform’ provided by Desire2Learn. During the Desire2Learn user’s conference this summer, D2L announced that the LMS has a new name: Brightspace. Even though we’ll still refer to it as OAKS on campus, please be aware that text book publishers may use Brightspace and Desire2Learn…Continue Reading Brightspace: Desire2Learn’s Integrated Learning Platform
Classroom Technology Upgrade Schedule
IT and Physical Plant plan to upgrade 28 classrooms for fiscal year 2015. The schedule is available online at http://it.cofc.edu/projects/classroom.php. The schedule begins with a technology upgrade for ECTR 101, 103 and 111 on September 15th thru September 26th. Two weeks before each proposed upgrade, IT will notify the respective department chairs and faculty teaching…Continue Reading Classroom Technology Upgrade Schedule
IT by the Numbers
IT created an infographic that outlines our returns on investments for fiscal year 2014! If you’re having trouble viewing the infographic below, visit https://blogs.cofc.edu/it/files/2014/08/IT-By-The-Numbers-Copy-2ga9261.jpg….Continue Reading IT by the Numbers
Help Us Serve You Better!
This is just a friendly reminder to always initiate your IT service requests or questions through the IT Helpdesk. This process allows IT to create a work order for your request. The data from work orders allows IT technicians to: track internal progress to ensure a timely resolution research if problems are occurring with other…Continue Reading Help Us Serve You Better!
OAKS Synchronization Issue Resolved
The synchronization issue between the Banner class list and the OAKS class list has been resolved. If you experience a discrepancy between your OAKS and Banner class list, please contact the IT Helpdesk at 843-953-3375 or firstname.lastname@example.org….Continue Reading OAKS Synchronization Issue Resolved
OAKS and Banner Class List Synchronization
IT is investigating a possible synchronization issue between the Banner class list and the OAKS class list. If you experience a discrepancy between your OAKS and Banner class list, please contact the IT Helpdesk at 843-953-3375 or email@example.com. IT will be closely monitoring any OAKS related Helpdesk tickets to verify if a pattern is evident….Continue Reading OAKS and Banner Class List Synchronization
Student IT Checklist
IT created a checklist for new and returning students to better prepare you for the start of the fall semester. Connect to WiFi: The college’s primary wireless network is named cofc-secure. You can connect to it by using our wireless setup tool. If that doesn’t allow you to connect, visit Student Computing Support in the…Continue Reading Student IT Checklist
August IT Newsletter
View the full newsletter at: August IT Newsletter Topics for this month include: Upcoming Scheduled Maintenance New Classroom Improvements SPSS + AMOS and Minitab Software eProcure Tip: Adobe Software Favorites Link Below is a quick preview. (Click the image to view full newsletter) …Continue Reading August IT Newsletter