The Information Technology Strategic Advisory Committee (ITSAC) invites you to attend the 2nd Open Forum this academic year to inform the Information Technology (IT) strategic planning process. We will provide a brief overview of the current IT strategic planning effort and the work of your Committee, and then open the floor for questions or input….Continue Reading Save the Date
Cascade Server Maintenance
The College’s content management system (Cascade Server) will be out of service for upgrade maintenance starting at midnight on Thursday, February 6, 2014. Service should be restored Friday morning around 7:30 am. The College’s website will remain available; however site managers will not be able to edit or post new content during the outage. What…Continue Reading Cascade Server Maintenance
IT Strategic Plan Development
The development of the 2015-2017 Information Technology (IT) Strategic Plan will bring together faculty, staff and student representatives from the entire College community to share needs, ideas, and expectations for technology both now and into the future. It provides an opportunity for IT to better understand their users and for users to better understand the…Continue Reading IT Strategic Plan Development
IT Support – Designated Storm Day
Due to the designated storm day of Saturday, February 1, 2014, Helpdesk and Classroom Support will be working normal business hours to help ensure that your IT needs are covered. Hours of operation on February 1, 2014 will be 7:30am – 10:00pm. If you need IT assistance, please contact the IT Helpdesk at 843-953-3375 or…Continue Reading IT Support – Designated Storm Day
Spam Filter Upgrade to the Faculty and Staff Email System (CofC.edu)
Date: January 25, 2014 Time: 5:00PM Description: On Saturday, January 25, 2014 at 5:00PM, Information Technology will upgrade a critical component of the faculty and staff email system (CofC.edu). This upgrade will provide improved spam, virus, and phishing protection. There will be no disruption in service and no email will be lost during the upgrade….Continue Reading Spam Filter Upgrade to the Faculty and Staff Email System (CofC.edu)
Possible Issues with Desktop Telephone Sets
Due to the power outages experienced during Winter Break, issues have been reported with some College desktop telephone sets. The speaker lights may be flashing or the voice-mail message light may not be working properly. If you experience either of these issues please e-mail telephoneservices@cofc.edu or call 953-3375 option #2. If you send an e-mail…Continue Reading Possible Issues with Desktop Telephone Sets
Outage Scheduled for Friday, January 3 from Noon – 1PM
WHAT YOU NEED TO KNOW All the IT systems listed below must be taken out of service on Friday, January 3 for approximately one hour beginning at noon. This proactive action is required to restore necessary redundancy to the means of accessing these computer systems vital to faculty, staff and students. The scheduling of this…Continue Reading Outage Scheduled for Friday, January 3 from Noon – 1PM