Year: 2014

Scheduled Maintenance: Installation of New Wireless Equipment

WHAT YOU NEED TO KNOW SERVICE: Installation of new wireless equipment DATE: March 3-7, 2014 OVERVIEW: As part of the Wireless Project IT will be installing the new wireless equipment in the buildings below over Spring Break, March 3-7. During this time wireless access may be intermittent. Fresh Food Company 19 St. Philip Street 88…Continue Reading Scheduled Maintenance: Installation of New Wireless Equipment

Echo 360 Scheduled Maintenance

WHAT YOU NEED TO KNOW SERVICE: Echo 360 Lecture Capture Application and Database Upgrade DATE/TIME: March 3, 2014 starting at 8am until March 5, 2014 at 5pm OVERVIEW: On Monday, March 3, starting at 8am, Echo 360, the College’s lecture capture application, will be unavailable due to scheduled maintenance. Echo 360 will be upgraded to…Continue Reading Echo 360 Scheduled Maintenance

Classrooms with Ninja-like Tech Support

Classrooms with Ninja-like Tech Support That’s one way to describe it. As part of the Classroom Technology Project, Information Technology implemented a new system that allows IT support staff to proactively monitor and quickly troubleshoot the technology in the upgraded classrooms across campus. This implementation is a result of IT’s efforts to improve operational efficiencies….Continue Reading Classrooms with Ninja-like Tech Support

IT is Helping Streamline Business Processes

Adding Function to Forms Information Technology continues to streamline business processes at the College with the launch of the MyForms tab in MyCharleston. Through the implementation of an enterprise framework to support web forms and workflow, many processes that were once paper-based and manual can now be processed online with automated workflow features to track…Continue Reading IT is Helping Streamline Business Processes

TechQual+ Fall 2013 Survey Results

Thank you for your participation in the Fall 2013 TechQual+ Survey, which is designed to capture the user perspective on Information Technology (IT) services at the College. There was an encouraging 28% increase of submissions from last year. By conducting an annual TechQual+ survey, IT is able to assess the strength and performance of IT’s…Continue Reading TechQual+ Fall 2013 Survey Results

Network Upgrade for School of Sciences and Mathematics

WHAT YOU NEED TO KNOW: SERVICE: Internet and Network Connectivity Upgrade throughout the West side of the School of Sciences and Mathematics Building (SSMB). Please note that no service disruption is expected. DATE: Tuesday, February 18, 2014 TIME: 11:00PM – 12:00AM OVERVIEW: On Tuesday, February 18, at 11:00 PM through midnight, Network Engineering will upgrade…Continue Reading Network Upgrade for School of Sciences and Mathematics

Upcoming Faculty Roundtable Discussion

Faculty, Please join your colleagues in Tate 202 on Monday, February 24th, at 2:00 PM, for a discussion on how to use Poll Everywhere during lecture to stimulate interest, facilitate discussion, and assess student learning. Faculty panelists, Cynthia Hall, Sarah LeBlanc, Ryan Milner, Charissa Owens, and Brooke Van Horn will share their experiences and best practices regarding…Continue Reading Upcoming Faculty Roundtable Discussion

Summer 2014 Faculty Technology Institutes (FTI)

Teaching, Learning and Technology (TLT) is now accepting applications for the Summer 2014 Faculty Technology Institutes (FTI). TLT will be offering two institutes this summer, one scheduled May 19-23 and the other June 2-6. As with every FTI, the intention is to deliver sound pedagogical practices, demonstrate technological tools, showcase experiences from faculty, and provide…Continue Reading Summer 2014 Faculty Technology Institutes (FTI)

Scheduled Maintenance

WHAT YOU NEED TO KNOW DATE: Sunday, February 9, 2014 OVERVIEW:  The following applications will have a service interruption (less than 1 hour but could be longer) sometime between 7:00am and 3:00pm on February 9th, 2014 for scheduled system maintenance: OAKS BDMS AXIOM POSM COUGAR CARD Echo360 Parking Services Raiser’s Edge Public Safety Resource 25…Continue Reading Scheduled Maintenance