Routine Application Maintenance

SERVICE: Routine Application Maintenance and BDMS Upgrade

IMPACT: IT will be performing routine maintenance on the applications listed below.  During this maintenance window, IT will also be upgrading BDMS to version 6.5.

DATE: Sunday June 8, 2014

TIME:

  • 12:00 AM to 6:00 PM – routine maintenance
  • 7:00 AM to 9:00 PM – BDMS upgrade

OVERVIEW: IT will be performing preventative maintenance on College applications during the second Sunday routine maintenance window. The applications below may experience a brief service disruption sometime between 12:00 AM and 6:00 PM on Sunday, June 8th. BDMS will also be unavailable from 7:00 AM to 9:00 PM while it is being upgraded to version 6.5 service pack two.

Applications

  • VPN Application Portal
  • Parking System
  • OAKS
  • Axiom
  • Raiser’s Edge Mobile
  • Raiser’s Edge
  • Avery Research Center website
  • Cougar Card Services
  • Hotel Management
  • VisionCAD and VisionRMS
  • R25
  • Jasper
  • Titanium
  • HelpDesk SDE
  • IR SAS
  • Oceanica
  • SharePoint
  • eProcurement
  • Art History MDID
  • Echo360
  • StarRez
  • ACEWeb
  • TouchNet
  • ListServ
  • Visix
  • Tickets Exchange
  • Xerox Server
  • POSM
  • eTranscript
  • UC4
  • BDMS
  • Workflow

If you plan to use these applications on Sunday, please save your work frequently to minimize any inconvenience. Some application interruptions will be very brief, so if you experience a problem with access, please wait a minute and log in again.

ADDITIONAL INFORMATION:

IT publishes all scheduled maintenance on the IT blog at https://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.