Routine Application Maintenance

SERVICE: Routine Application Maintenance and BDMS Upgrade

IMPACT: IT will be performing routine maintenance on the applications listed below.  During this maintenance window, IT will also be upgrading BDMS to version 6.5.

DATE: Sunday June 8, 2014


  • 12:00 AM to 6:00 PM – routine maintenance
  • 7:00 AM to 9:00 PM – BDMS upgrade

OVERVIEW: IT will be performing preventative maintenance on College applications during the second Sunday routine maintenance window. The applications below may experience a brief service disruption sometime between 12:00 AM and 6:00 PM on Sunday, June 8th. BDMS will also be unavailable from 7:00 AM to 9:00 PM while it is being upgraded to version 6.5 service pack two.


  • VPN Application Portal
  • Parking System
  • OAKS
  • Axiom
  • Raiser’s Edge Mobile
  • Raiser’s Edge
  • Avery Research Center website
  • Cougar Card Services
  • Hotel Management
  • VisionCAD and VisionRMS
  • R25
  • Jasper
  • Titanium
  • HelpDesk SDE
  • IR SAS
  • Oceanica
  • SharePoint
  • eProcurement
  • Art History MDID
  • Echo360
  • StarRez
  • ACEWeb
  • TouchNet
  • ListServ
  • Visix
  • Tickets Exchange
  • Xerox Server
  • POSM
  • eTranscript
  • UC4
  • BDMS
  • Workflow

If you plan to use these applications on Sunday, please save your work frequently to minimize any inconvenience. Some application interruptions will be very brief, so if you experience a problem with access, please wait a minute and log in again.


IT publishes all scheduled maintenance on the IT blog at We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing