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Routine Application Maintenance

By Monica Lavin
Posted on 5 May 2014 | 7:02 am

SERVICE: Routine Application Maintenance

IMPACT: Banner, ODS and BDMS will be upgraded & inaccessible for all users from May 17th until May 18th. On May 18th, IT will also be performing maintenance on the applications listed in the table below.

DATE: Saturday, May 17 and Sunday, May 18, 2014

TIME: May 17 at 8:00 AM to May 18 at 4:00 PM

OVERVIEW: IT will be performing preventative maintenance and/or upgrades on the College applications listed below.  Their respective services will be unavailable. All services will be restored by 4:00 PM on May 18th.

Please note that IT performs routine maintenance during the second Sunday of each Month. Due to graduation activities, routine maintenance will be held during the third Sunday of May.

Applications Date/Time
ODS, BDMS and Cognos May 17th at 8:00 AM to May 18th at 4:00 PM (Cognos will be unavailable during this time due to the ODS upgrade)
Banner Production Services including SSB, INB, Banner Batch and UC4 May 17th at 6:00 PM to May 18th at 4:00 PM
Main College Website
Exchange
People
VPN Application Portal
Parking System
OAKS
Axiom
Raiser’s Edge Mobile
Raiser’s Edge
Avery Research Center website
Cougar Card Services
MyCharleston
Student Web Server
ePrint
Hotel Management
VisionCAD
Vision RMS
eXplorance
R25
Jasper
Academy One
FileLocker
eVisions
Titanium
Lowcountry Digital Library
South Carolina Digital Library
Lowcountry Digital History Initiative
Library Institutional Repository
Marine Resources Library Website
Library Mobile Catalog
Library Support Ticket System
Library EAD Finding Aids
Interlibrary Loan
CAS
HelpDesk SDE
IR SAS
Oceanica
SharePoint
eProcurement
Art History MDID
Echo360
StarRez
ACEWeb
TouchNet
ListServ
Visix
Tickets Exchange
Xerox Server
All File Servers including Wharfside, Pitt, Aiken, Horizon, Dixie and Drayton
May experience a brief service disruption sometime on May 18th 11:00 Am to 4:00 PM. IT will minimize the service disruption for all applications, specifically Exchange and OAKS. If you plan to use these applications on Sunday, please save your work frequently to minimize any inconvenience. Some application interruptions will be very brief, so if you experience a problem with access, please wait a minute and log in again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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