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Known Issue – OAKS and Banner Class List Synchronization

By Monica Lavin
Posted on 10 October 2013 | 12:22 pm

There is an known synchronization issue between the Banner class list and the OAKS class list that occurs during the Drop/Add period. This may result in a student’s record not being updated properly in OAKS.  The synchronization process between OAKS and Banner has a 99% success rate — as a result a very small number of users may have experienced this issue.  It is very important to IT that we find a solution.  Internally, we have developed a short term solution that we hope to implement before the start of our Spring 2014 semester. We are also working diligently with our Vendors to find a long term solution.  IT will keep the campus updated with progress.

If you notice a descerpancy between your OAKS and Banner class list, please contact Helpdesk@cofc.edu.

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