Planned System Maintenance Starting December 20

Attention Faculty and Staff:

The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for a major system upgrade during the holiday break. This upgrade requires that these applications be unavailable for an extended period of time starting on Thursday, December 20, 2012 at 2:30 p.m. through Tuesday, January 1, 2012. IT personnel will be working throughout the holiday break on this upgrade.

The following applications will not be available during this time:

–       Banner Finance, HR/PY, Admissions, AR, Financial Aid and Student

–       Banner Self Service Finance, Employee, Financial Aid and Academic Services, Starrez Student Portal

–       MyCharleston, DegreeWorks, BRM, POSM, eProcurement, BDMS, WorkFlow, Grades-First, MAP-Works, Axiom

–       Cognos, ODS, eVisions, Touchnet, ePrint

During the outage MyCharleston will not be available. However, if you access MyCharleston during the outage, you will be re-directed to another web page. This alternate page will allow access to systems outside of the Banner environment such as OAKS and Cmail. Please note that faculty and staff email will be available throughout the holiday break.

Thank you very much for your cooperation during this upgrade.

If you have any questions or need further assistance please contact the Helpdesk.

953-3375 Option #3