Day: December 11, 2012

Planned System Maintenance Starting December 20

Attention Faculty and Staff: The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for a major system upgrade during the holiday break. This upgrade requires that these applications be unavailable for an extended period of time starting on Thursday, December 20, 2012 at 2:30 p.m. through Tuesday, January 1, 2012….Continue Reading Planned System Maintenance Starting December 20

Results of the Fall 2012 TechQual+ Project: An IT Survey

The Higher Education TechQual+ Project provides higher education IT leaders and administrators with standard tools to assess, analyze, and report on the effectiveness of technology services at their institution. The TechQual+ core survey contains 13 items designed to measure performance across the following three core categories: 1) Connectivity and Access, 2) Technology and Collaboration Services,…Continue Reading Results of the Fall 2012 TechQual+ Project: An IT Survey